Muffin Break Moorabbin DFO — Restaurant in Melbourne

Went to purchase couple of toasties today and have to say I was appaled by the customer service. Two ladies working where one was looking through stuff at the food preparation area and the other saw me waiting for service and not even hello can you please give me a moment but instead decided to take a short break then have a drink and then decided to approach me at the counter. Ordered two lots of ham and cheese toasties and they were very average. Thankfully didn't order coffee or anything else from them. Also whilst waiting for my toasties, I noticed another lady waiting for service and after approx. 5 mins of waiting and not getting acknowledged, she just walked off. Don't believe I'll purchase anything further from them unless the whole attitude of running the place and customer...

Worst service ever, our croissant was burnt and old, our chicken mayo avocado toast tasted weird, when opening it we saw old and black avocado on it, when we went to return the lady had the rudest attitude ever and indicated that I was complaining too much about the food ... She tried to advertise that servicing black avocado is ok and I should just eat it. I got a refund, and no apologies was made. Never coming to this franchise ever again, I recommend that the owner of this investigate his staffs attitude towards...

Can only comment on the coffee - normally do an okay flat white, but as others have said, service can be on the slow side.

Also saw a lady politely try to bring her plate back to the staff here yesterday after finishing her meal - they flat out refused to consider taking it from her, and bluntly told her to put it back on the table. I understand there’s a usual procedure to how plates are collected, but responding to your customer like this was not...