Cold Rock Ice Creamery Wantirna — Restaurant in Melbourne

Went in my boyfriend ordered salted Carmel and the lady ask if he would like anything in it he put honeycomb and there was no problem next was my order I asked for mango she put it in a cup and gave it to me. She didn’t ask if I wanted anything in it. It’s cold rock who comes here just wanting plan ice-cream. When I told her I wanted passion fruit in it she squashed my ice-crean down so it was hanging off the edges and put a blob of passion in the middle. I came to cold rock to get ice-cream with bits in it not a blob on top very disappointed would not recommend going there to anyone very poor customer service also very...

If you want a certified desert only place, cold rock is one of the few establishments that are available. It is also great that it is open until 10pm as most desert shops aren't open that long the only other being McDonald's 24hour. There is enough variety of ice creams and the mixins are a good addition I usually add on the fruit. However as expected pricing is not that great but if u want desert late at night without resorting to maccas then this is the...

The girl working tonight was extremely rude, we came up to order and she didn’t even acknowledge us for about 6-7 minutes, and when she acknowledged us she looked at us blankly and said “do you guys know what you want yet” not even a “hi how are you, how can I help you” I’ve never had a problem with this cold rock before everyone has always been really friendly. I get it’s work and she probably doesn’t want to be there but you need to treat your...