Located within the Wantirna Mall block of shops, Eugenes Cafe offers a modern dining experience with its contemporary decor, delicious food, attention to detail and friendly ambiance.
The menu at Eugenes Cafe is a testament to culinary excellence, boasting an array of enticing options. Staff members are knowledgeable about the dishes, offering detailed explanations and thoughtful recommendations to help guests navigate the diverse selection. With each dish beautifully and artistically presented, diners are treated not only to a feast for the palate but also for the eyes.
The commitment to excellence extends beyond the menu, as Eugenes Cafe embraces seasonal changes and offers regular specials to keep the dining experience fresh and exciting.
An interesting features of Eugenes Cafe is its unique and unisex toilet facilities. Adorned with intriguing posters and framed spoon collections, the dim mood lighting adds to the ambiance. However, the mirror placement may catch some guests off guard, ( a bit confronting!) And additional lighting options would enhance functionality, especially for those utilizing the baby change table.
Customer service at Eugenes Cafe sets an extremely high standard. From the moment guests step in, they are warmly welcomed by attentive staff who promptly seat them, offer water, and inquire about beverage preferences while waiting for companions to arrive. This was repeated 5 times as each of my dining companions arrived. Throughout the dining experience, the staff maintains a friendly disposition, regularly checking in on guests and promptly clearing dishes.
In conclusion, Eugenes Cafe delivers a memorable dining experience characterized by exceptional customer service, delectable cuisine, and a stylish ambiance. Whether stopping by for a casual meal or a special occasion, guests can expect nothing short of excellence at this establishment in...
   Read moreShocked when reading the reply from the owner who is so proud to give me the accurate to second time that your barista made the coffee. Come on, I am so sorry for you since you still havenât realised that it is your customer service that is the problem here. 3 times, 4 times, does that matter? You canât do it, say it, I could make a decision whether I still wanted it. Iâve honestly never come across such arrogant people in hospitality in the past ten years, first being given an attitude and eyeballed as a customer then being called a problem. This is ridiculous.
Yes, I did a mistake going there in a hurry since it was my âproblem to manage my timeâ. Oh, try to have some control not to roll your eyes though I understand you only have two hands and would try to make things asap. To the owner: I do understand you might have no concern to lose a customer that has âpoor time management skillsâ, but having a staff like...
   Read morePhenomenal place. The food is absolutely delicious and the service is fantastic. I went here for a mother/son brunch date with my 16 month old today. I was a little nervous about how I would manage him on my own but boy did we go to the right place! The staff seated us immediately with a high chair, crayons and a kid's colouring in book/menu he could scribble on. The kid's menu included a bento box (pictured, after a bite was taken out of it!) which had eggs, toast, fruit, yoghurt and granola, most of which he could feed himself so I could relax and enjoy my meal. The prices were reasonable and the place has a great atmosphere.
I will DEFINITELY be back. Thanks so much to the staff for making this an enjoyable Sunday...
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