Domino's Pizza Malvern (VIC) — Restaurant in Melbourne

Have been hung up on 4 times by their automated phone system whilst waiting on hold and they've not updated my order in the app since it was placed apart from saying that "your order is being made". Estimated delivery was between 7:01pm and 7:21pm and they've not even bothered to reach out to say that there may be a delay with my order. And before the owner responds to this with their crappy canned response, how am I meant to call about my experience when you won't pick up the phone during it?

Edit: make that 5 times now Now 6 Now 7 and I'm driving to the store.

Went to the store where the Manager Abel proceeded to cancel my order in front of me and said bye, after I asked for a partial refund due to them not upholding their end of the sale/purchase. He was then surprised when I said why did you do that? I asked for a partial refund not for you to cancel my order. He then said that I would have to wait for the delivery driver to return to the store. Cut to 10 minutes later and my mum (who stayed at the delivery address) called to say that they had arrived with the pizzas a full hour after they were meant to be delivered and with zero communication from the store.

The store manager Abel's response when I said that I'd tried calling multiple times and no one answered, was that they were tops busy, which raises the question as to his management abilities. It's a Saturday night, there are multiple sports events on, so act accordingly and roster on more staff so that at least one person can actually call your customers and let them know that there's going to be a delay instead of dismissing customers after they drive to the store to pick up an order that they paid extra to...

I recently had the pleasure of trying Domino's Pizza in Malvern, and I must say, it was quite a satisfying experience. The Pepperoni pizza I ordered was a delightful blend of flavorful toppings and a perfectly crispy crust. Each bite was a delightful combination of tangy tomato sauce, gooey melted cheese, and the savory goodness of pepperoni.

However, one highlight that stood out to me was the "chicken bikes," which I believe might be a typo, but assuming it's chicken bites, they were a pleasant surprise. The tender and well-seasoned chicken bites added a unique touch to the meal, providing an extra layer of taste and texture that complemented the pizza excellently.

What's more, the affordability of the meal was another positive aspect. At just 17 dollars, the price was more than reasonable for the quality and quantity of food provided. It's always a great feeling to enjoy a delicious meal without breaking the bank.

The only potential improvement I could suggest is a bit more variety in the topping options. While the Pepperoni pizza was certainly enjoyable, having a broader range of toppings to choose from would make the menu even more appealing to a diverse range of palates.

In conclusion, Domino's Pizza in Malvern offers a delectable dining experience with its flavorful Pepperoni pizza, satisfying chicken bites, and pocket-friendly pricing. While a tad more variety could be a plus, the overall quality and value make it a solid choice for anyone craving a tasty and affordable...

Today I placed an order with the store at 1045 for an 1145 delivery. When I checked at 1110 that my order had not started to be made I called the store where the manager Able answered. I asked if my order had been received.. he asked for my address and then asked what I wanted to order. I asked again had my order been received.. he said I don’t know that your asking.. it has not come through yet. I presumed maybe a delay in the system and hung up. Waited another 10 minutes no update on the app. Called again.. immediately call was placed in a waiting queue.. called two more times.. call directly placed in a waiting queue.. called on no caller id, call immediately answers.. Able said he wasn’t going to answer my call as he was extremely busy.. huffed and puffed and started yelling.. When I stated.. your new owners of this store (as we order from here every week and have definitely noticed the difference in the last 6 months.. ) he simply hung up.. it certainly will be my last order from here.

1138.. received my order. Able delivered it himself. He was the most rudest person ever! I advised had just made a complaint via there head office website where he said yes I’ve spoken to my regional manager too .. I advised it will be the last time we ever order from them again.. which he then told me.. “get lost!!”

I feel sorry for the business owner.. as it seems like the trend reading the...