Epping Mr Pizza - Dial A Mr Pizza — Restaurant in Melbourne

WORST CUSTOMER SERVICE EVER! Doesn't even deserve one star! We ordered our pizza 2 hours before it got delivered literally 2 HOURS after we were quoted 45mins!! Every time we called a new excuse would be made as to why it wasn't delivered yet. When we called to complain the lady on the phone shut the phone mid sentence, staff were rude and inconsiderate and handled this manner in a really unprofessional way Our pizza was also delivered cold and with no discount or acknowledging that they were wrong! NEVER AGAIN AM I...

Ordered via uber eats. Pizzas was horrible. Either used thin pita bread instead of a real pizza base or the bases were just way too thin (didn't even have a crust around the edge). Toppings and cheese were so loaded and undercooked on top of the "pizza base" that the slices were sloppy and inedible. Couldn't even pick up a slice without it falling apart. Also ordered a Parma and the schnitzel was thin and dry. No ham and the sauce had zero taste. Possibly the worst experience I've had with a local...

Sadly we ordered 7 pizzas tonight and found a dark hair in the Margarita and the vegetarian pizza. We called just to let them know and take extra care when handling ingredients topping on their pizza and the lady accused us of lying that’s very very poor service especially when we were regular customers. Also we didn’t want any refund of any sort but the rudeness and poor customer service on there behalf. Now they have lost almost 10 families from the Epping area because of how...