Haymisha Bakery — Restaurant in Melbourne

I'm giving 4 stars for customer service and for the chocolate cake I bought I'd give 3.5 stars, just because the icing around the cake was too hard. I visited the store quite late around 6pm and most of the bakeries around were closed. Luckily found this place open to get a birthday cake.

I was welcomed with a warm smile and the lady helped me with selecting a cake and was ready to answer all my questions patiently. The bakery looks like a traditional bakery with lots of traditional items to choose from. I didn't try any other items other than Swiss roll, which was ok again...

Terrible service. I have visited this place 4 times now and am yet to even be served. The staff completely ignore me and serve everyone around me. They are also are very rude and bad tempered. I have visited with my mother and still ignored. Last and final visit I saw an older gentleman behind the counter putting his bare hands all over the bread and then in his pockets. No hygiene standards what so ever. ...

Pastries were good but the business had no check-in contact tracing. I asked for the paper check in but they said they didn't have one. My phone was broken so there was no option to record. I expressed that they must have one as part of their covid safe plan. I consider reporting them to DHHS. Many older people live in Balaclava with no smart phones. This poses a risk to...