Hooked & Cooked on Rooks — Restaurant in Melbourne

Absolutely brilliant, and a dream for any coeliac thanks to the new gluten free menu! The team is always warm and friendly, the place absolutely spotless, and most importantly, the food is absolutely sensational. It is clear that the team takes great pride in their quality of their food and in the quality of their service, and that they genuinely care about delivering a wonderful experience.

For those of you that have to eat gluten free due to coeliac disease: look no further. Phenomenal understanding of procedures, cross contamination, etc. The only danger is that it tastes SO good that you’ll want to go every night (I went 3 times in a week!).

Thanks for providing such great food and for looking after your gluten free...

We called in an order and were told it was a 30 minute wait which was fine. We arrived to pick up the order and it appears they lost it as the girl couldn't find it. We were told it would be another 15 to 20 min wait. While we waited several other people ordered and received their meals. After waiting over 50mins the order was finally ready. When we got home some of the food was cold. A really disappointing experience given we called to complain and only offer was to bring back order and get a refund. After waiting over 50mins we couldn't be bothered going back and we won't...

Good news….the chips and rings are good. Bad news is that my chicken burger looks so gross with almost clear mayo and 5 day old lettuce that might actually be rotting a little on the edges. Arrived hot and fast from menulog, but was not made with love. I like supporting local businesses, but in this case the burger was so unappealing that I am not willing to give you guys a second chance.

Please take better care of your futures customers and start making your burgers with love…..and fresh...