Been taking mum to the pokies for 25 years there although we live in Glenroy. Today at 1.00pm Sunday, my elderly mother won a minor on the machine which disappeared, she called the young girl who was juggling a few patrons simply said bad luck, I canāt do anything about it and walked off. I personally will be calling The gaming head office to complain about the staff & the venue. Iāll never set foot there again. A young man employed there walking around looking like he was on something and needs proper training. The toilet lights werent working a few weeks ago which was a trip hazard for the elderly, staff back stab & gossip, Iām appalled Very unprofessional & lazy
I hope management or the owner reads this.
The place needs mature, experienced staff
If there was less than 1 star, I...
Ā Ā Ā Read moreThe pokies are usually pretty quiet with a middle class to older group kinda RSL vibe which is settling compared to most other venues closer to city or that I know with a rough crowd and men that can make it not so pleasant for us women at times. They offer nice free coffee with soy & almond options although a few years back I was questioned apon asking for a free coffee by a female older employer which is not her job to worry who gets free coffees especially considering this is my families local venue & we've frequented for over 5 years. I haven't been in a long while till tonight, there is a big selection of slot games. I often hear it's difficult to win there but i guess that all varies. Young English man at bar...
Ā Ā Ā Read moreWhen we stepped into the venue we were greeted by a very friendly and professional staff member at the bar. We proceeded upstairs to the beautifully appointed bistro and ordered a special of blue eye cod on ratatouille with crispy fried kale. Beautiful dish. On the strength of that we returned for gnocchi Gorgonzola and an enormous beast of a Greek inspired Parma called the Adonis. I will say no more. Check out my photo and do yourself a favour and try it or one of the other special reasonably priced parmas on a Wednesday. Whole venue is attractive with comfortable seating and a deck in warmer weather for outdoor dining. Lots of convenient...
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