KFC Bundoora — Restaurant in Melbourne

As a frequent visitor to KFC Bundoora, I find that I always receive high quallity service from the staff. There are plenty who have been new who have needed assistance for orders that are a bit odd but I've never seen any negativity from the team. On top of that, each time I recieve my orders they're very well done.

In terms of criticism of the place there are a couple of things. One of the biggest things is just where the place is, I have had so many times where I worry just going into the place that I'm going to run into someone that thinks that it's a two way entrance/exit, this needs to be clearer for people so that it isn't so difficult. The most common complaint I can have about food is the chips, I always feel I get semi soggy chips and i'm not super pleased about it all the time however gravy kind of fixes this issue most of the time, but still would prefer better chips. Other than that Most items are high quallity. I feel in my opinion that the lowest quallity chicken that I often purchase is tenders, being that they just fall apart in my hand.

Compared to years ago this place is much nicer to go to, and it's my go to KFC compared to 3/4...

Went there tonight, I ordered a value feast and 5 tenders. Would be nice if my value feast didn’t have the shitty little winglets in them. 4 pieces of chicken, all crap.

Waited 20 minutes inside to get my food, when I then received my warm food, I explained my chips don’t have extra salt as asked, and they to be honest didn’t even have salt. Only to receive a snarky reply from the young girls at the counter.

I get it, it’s a Thursday night, it was reasonably busy. However, I would just appreciate some extra salt on my chips as ordered and maybe two pieces of chicken that were not sad and miserable.

Also when you did eventually put extra salt on my chips you placed the chips into the scoop and the box fell on the floor and you went to reuse it, until another girl told you no and threw it out.

Realistically do better. You are working is hospitality, if you don’t want to work then don’t. If you have to work, at least don’t take it out on...

Our local KFC, went there for an easy Friday night dinner (as we do sometimes I know cheeky). They were having POS down issues but the staff were so lovely and doing their best to take everyone's order in store and in drive through and not mess it up with the unreliable POS, team members were coming through drive through and explaining the issue to each person which was lovely and seemed to help people not lose their cool while waiting in line. They were super lovely and polite as well as apologetic even though it was not at all the staffs issue and a technology problem (which can be out of everyone's control) the team seemed to really be keeping their cool in a stressful situation. Well done to everyone on tonight. We hope you fixed the issue, and sorry my partner (who works in IT) wasn't able to help much with your specific software. Dinner was great thanks...