McDonald's Kew — Restaurant in Melbourne

Very happy with the service. First time I've gotten a smile from a maccas staff member in ages. The order was fast, warm, and packed with care. It was a relief to open the box and see the meat was actually located within the two halves of the burger bun instead of being halfway out to one side and stuck to the container with maccas patented industrial cheese adhesive.

I've given 5 stars for the atmosphere because, even though ordered takeaway and ate in the car, it was enjoyed without the swearing and reconstructive surgery that would usually need to take place before I would be slightly more confident of the burger being safe enough for consumption, having just hopefully lowered the potential risk by a wide enough margin to avoid it experiencing a sudden and irreversible loss of structural integrity which would ultimately lead to a violently rapid and unscheduled disassembly all over my lap. Usually this event would then lead to a brief, silent moment of disbelief, shock and disappointment which would then be followed by a significantly more elevated level of emotionally motivated, negatively charged, (but totally rational and justified) abusive verbal expressions specifically directed towards a freakishly happy fictitious clown mascot which visually represents the multi-billion dollar global corporate entity that owns every aspect of the food franchise that dictates the rules and regulations that the store where the obliterated lap burger was purchased is strictly bound by.

So yeah! Great...

As it was Good Friday my usual breakfast venue was closed. So I thought it was time to revisit Maccas after about 20 years. Went in ordered the McMuffin meal. They couldn't change a fifty dollar note, so had to hang around whilst they got the manager to find change. The meal came which was half cold and flattened (after waiting for the manager with the change). The flat white coffee I ordered turned out to be a sort of soapy latte. The thing that drove me out of the store after about 5 minutes of sitting down to have a nice quiet breakfast and read the paper was the crazy sirens and alarms continually coming from the serving/kitchen area. What are they thinking! How can you relax with that racket combined with the techno beat coming loudly from the speakers all over the dining area at 7 AM. At least I could run out of there, I feel sorry for the poor kids working there with those sirens and alarms continually going off. It felt like I was in a scene from E.R.. Crazy..... Last time...

My recent visit to Kew Maccas was nothing short of a nightmare. The outdated decor, disappointing service, lackluster food, and unhygienic cleanliness made for an all-around terrible experience.

The staff seemed disinterested and unenthusiastic, as if taking my order was an inconvenience.

The wait was longer than you could ever imagine and when the food finally showed up, we were obviously disappointed once again. The Mcchicken was exploding with mayo, and the box was so greasy from it. And the fries? They were cold and they were flavourless. Seriously disappointed.

The tables were sticky, and the floors looked like they hadn't been cleaned in weeks. The soft drinks were flat, and the ice cream machine was out of order. Kew Maccas managed to fail even at maintaining basic cleanliness standards and at the basics of fast food.

I get that it is a fast food restaurant and I shouldn't be expecting much. But come on! This is by far, the WORST maccas I've ever been too. Please up your...