I don't know who it was or why he was so RUDE, but goddam this guy thinks his pizza place is the center of this universe.
Edit: Revised Review for Millers Pizza Elsternwick
As an Uber Eats driver, I pride myself on providing prompt and courteous service. However, my recent experience at Millers Pizza Elsternwick was disheartening and warrants attention.
Upon arrival to collect two separate orders, I was initially assisted by the receptionist who handed me the first order. When I inquired about the second order, I was abruptly told that I could not take it. This was followed by a confrontational encounter with another staff member who aggressively insisted that I cancel the second order or forfeit both. He argued that the second order would take an additional 20 minutes to prepare, raising concerns that the first order would cool down, despite my assurance that insulated bags are used to keep food hot.
The situation escalated when I was repeatedly insulted and told to wait outside, despite explaining that I would need to stay until the order was officially cancelled by the restaurant. While waiting, I overheard the same staff member speaking to Uber support, requesting to have me banned from picking up orders from their location, without providing the full context of the situation.
Furthermore, the response to my initial review included a threat to report me to authorities, which seems to be an excessive reaction to a delivery partner sharing their experience. It's important for all parties involved with Uber Eats to engage in transparent and respectful communication, and to understand the terms of service, which includes respecting the role of delivery drivers.
This incident has highlighted a need for better understanding and respect between restaurant staff and delivery partners. We are integral to the service process, and our efforts should be met with cooperation, not...
Read moreTucked away in Elsternwick, Miller's Pizza is a must-try for anyone craving a delicious and authentic pizza experience. Right from the first bite, you'll be impressed by the fresh, high-quality ingredients that burst with flavour. Their pizzas are generously sized, making them perfect for sharing (or indulging in a solo feast!). The thin crust is cooked to perfection, achieving that ideal balance of crispy and chewy.
But it's not just about the pizza. The service at Miller's is friendly, attentive, and genuinely passionate about their craft. They go above and beyond to make sure you have a great experience, whether you're dining in or grabbing takeaway. Speaking of takeaway, be prepared for a bit of a wait, as this place is clearly a local favourite! The steady stream of customers picking up their orders is a testament to the quality of their pizza.
The only minor downside is the lack of a liquor license, but honestly, the incredible food more than makes up for it. So if you're in the mood for a truly delicious pizza made with fresh, top-notch ingredients and served with a smile, head over to Miller's Pizza. You won't be...
Read moreVery disappointed after putting in an order for a gluten free pizza as well as another pizza being advised that the GF option had “run out” I thought this was A little strange & when I went to pock uo my pizza I asked the girl, “is it usual to RUN OUT of GF??? After she checked with the kitchen , I was then advised that GF was available!!!! Well after being advised of this, I was disappointed & asked if they would give a discount for the inconvenience ? Upon returning from the kitchen I was advised that they would give a discount of $1.50. What a joke!!!!! Poor customer service!!!! Won’t be returning as it is not hard to find a good pizza with good customer service I am Sure. Very...
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