Tataki Japanese Restaurant — Restaurant in Melbourne

SOOOOO DISAPPOINTED!!!

Takeaway Japanese is my jam! I love trying new places and thought I would give Tataki a go after reading all the positive reviews. Let's just say I won't be back :(

After waiting 40 min for my order, I was eager to dig into my favourite dish, tofu noodle soup. However, I was shocked to find the main ingredient missing. NO TOFU!!! There was also no mushrooms and they had substituted seaweed for spinach. What we're they thinking?! I called up to see if there had been a mistake? I was more than happy to drive back and pick up the tofu, given that I had spent $18 on the dish. When I called up, the lady on the phone said, "Yes that is right we have no tofu today". Why didn't she tell me this when I placed the order? I explained that I was very disappointed and she apologised, but there was no offer of an alternative or refund. Maybe my expectations were too high as we have so many amazing Japanese restaurants in the area? I'm sad to say that I will not be returning to Tataki and encourage you...

Very disappointed with the takeaway sushi. Ordered off the menu for 8 pieces at $14 for each of my 2 kids and was told that would be enough for them as they usually have 3-4 rolls each. Went back to collect and thought there had been a mistake - 4 small rolls altogether for a huge cost of $28! More than double anywhere else, and the quality not amazing either. So disappointed. They offered a refund but I don’t want to hurt their small business, I think they just need to take a good look at their portion sizes and pricing to avoid upset and disappointed customers. Nice staff and a few people dining in so I’m sure the other menu items are fine, just the sushi rolls for takeaway definitely...

Ordered through uber eats, delivery time kept getting pushed back and back and back. An hour and a half later. Uber eats order cancelled. We call them up and they say our food has been sitting at the restaurant for god knows how long (hot food gone ice cold). No customer service whatsoever to help salvage our Friday night meal. Could’ve taken a two second phone call to less us know uber couldn’t find a driver and that we should come pick up our food. Not only that, when we went to pick up our food. No effort to rectify the situation, literally taking the food away from us because we didn’t want to pay for cold teriyaki chicken. I would give zero stars but google...