Mineya Japanese Food — Restaurant in Melbourne

Used to come here regularly years ago for my lunch break, recently came here to try their Satay chicken and Honey Chicken

When ordering honey chicken they gave me sour pork, when I pointed this out the server tried to convince me that I said pork but I held firm that I didn't, because I don't eat pork.

She scraped off the pork from the plate and put chicken on, I told her I can't eat that due to cross contamination and she finally got me a new plate.

Then she said that they can't avoid cross contamination and proceeded to tap the tongs for the chicken on the pork tongs making her point.

The satay chicken also had a foul taste and ultimately I decided to throw my plate into the bin.

I won't be returning, if you have dietary requirements I would steer...

I went there for the first time recently and oh my were the staff were rude. I work at a nearby store and majority of the restaurants in the food court offer a discount to ensure continuous business. I politely asked if they offered discounts- still more than willing to pay for my food and the lady laughed at me! She laughed and said no as if I had just asked the most ridiculous question. Terrible customer service and no pleasantries exchanged. Will never no back. Only visit if you like being treated poorly, taken advantage of and have an appetite for mediocre food. Definitely go to the other restaurants to get a 10% discount if you work...

No smiles, no customer service at all. Food was absolutely terrible. I had a small plate consisting of noodles with terriake beef (at total of 2 small pieces of beef) no flavour at all and smelt not the best.... The other side I had was sweet and sour chicken... (1 small peice of chicken) And the rest was grated carrot and onion.... Absolutely horrible.

My sister had rice and 2 serves of honey chicken... That was cross contaminated with the pork tongs.... Rice had absolutely no flavour and the honey chicken was so old and dry and Rubbery... Honest this is the worst place I have ever ever eaten at. Do Better! Food and safety...