We have 2 Oporto stores in our area, the Cranbourne North location we will never visit again. We did an online order through their app, and from past experience it can take up to 45mins to do our order. Nothing complicated just 2 of the $15 whole chicken and chips. So I swiped the bar to send the order to start cooking that's on the app, we went and did some shopping and went to the store about 40mins later. We arrived, advised of our order name, they checked their computer screens and no order. I showed the girl the confirmation email and SMS, plus the app page to show the time I swiped to start the cooking of our order. She did not believe I swiped, showed her again, she went back to the computers and she scrolled through the order list, and low and behold it was there but they totally missed it. She had not come back to me with an apology and no compensation was offered. She told the guy in charge to get the order done, we had to ask the girl over to know what was happening and how much longer it was going to take, the girl had no idea, she asked the cook/manager, he said about 2mins, which actually took 5mins. So the whole experience was nearly 1hr.
Great food, but a word of warning, if you don't want your order missed, go to the store on Cranbourne...
Read moreMy experience at Oporto was fantastic from start to finish. The ordering process was quick and easy, and the staff was very helpful in explaining the menu and offering recommendations. The food arrived quickly, and everything was fresh, hot, and delicious. The Portuguese-style chicken was perfectly cooked, juicy, and full of flavor, and the sides were just as tasty. The overall atmosphere was casual but comfortable, making it a great place to enjoy a meal. The overall experience was seamless, and I left feeling satisfied and eager to return. Highly recommend Oporto for anyone looking for great food and excellent...
Read moreMy family and I had a fantastic dinner at Oporto, and it was a hit for all of us! The flame-grilled chicken was juicy, perfectly spiced, and full of that Portuguese flair we love. We tried the Bondi Burgers, which were a standout with their zesty chili sauce, and the kids couldn’t get enough of the crispy fries with that delicious prego dip on the side. The portions were generous, and the quick service made it easy to enjoy a relaxed meal together. The staff were super friendly, which added to the welcoming vibe. It’s the perfect spot for a tasty, hassle-free family dinner, we aredefinitely...
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