Oporto Tarneit Drive Thru — Restaurant in Melbourne

!!!!!!!!!!!!!!!WARNING DO NOT EAT HERE !!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS PLACE HAS THE WORST MANAGEMENT I HAVE EVER SEEN !!! I DONT KNOW HOW THEH ARE ALLOWED TO RUN A FRANCHISE FOR OPORTO BECAUSE THEY HAVE TURNED ME OFF THIS WHOLE ESTABLISHMENT AFTER BEING A LOYAL CUSTOMER FOR YEARS

I CALLED TO LET THEM KNOW THAT THRY GAVE ME THE WRONG ORDER AND THE FOOD TASTED FUNNY OLD ANS STAIL AFTER 3 DAYS OF CALLING I COMPLAINT TO HEAD OFFICE I RECEIVED A CALL 2 weeks later from someone from an Indian background stating he was the man in charge I told him I have waited patiently for someone to contact me and I would like the meal replaced he stated he needed to do more investigating A week later I called and spoke to another man who said he was the boss when I told him i would like a Replacment he said he needs to ask head office what should be done .

I will never eat Oporto again this is shameful way to treat your customers you are money hungry and your food is dirty I hope you get the same treatment you show to others .

I will be taking this up with head office And I will be contacting consumer affairs and if you are not willing to give me my money back and something for all this trouble I will also be going to the media People who manage this way should not be...

Such a pathetic customer Service . I went on drive through with my kid in a car, ordered the food, then next window paid by my credit card . The manager on duty asked to check on credit card if the payment went through, it did, I showed on my. Phone. But he said after the payment her EFT machine went off,then I need to pay again. If the payment cleared twice then asked me to come back to them and asked for refund. I refused and said It's not convenient for me financially to pay twice as well as come back and ask refund. I did the right thing as a customer. Then he created such a drama infront Of my kids and in bay area. He was very rude, aggressive, raising voice. He made me wait for over 30 mins while he was talking with the owner (he said). At the end, I asked for the receipt for the payment I made, he didn't give me anything instead said do whatever you want. I never experienced such a pathetic customer service in my life. No business ethics. Such a bad influence in the society . No one deserves such...

Vegetarian people Dont ever go to this oporto. They are selling vegetarian stuff which they put in a vegan bowl or haloumi avo bowl is grilled on the same grill where they grill chicken and they are not telling anyone. Second i was dining there and ordered a grilled chicken tendor as soon as i ordered and i just came to the table and they brought my meal before even one minute . How is it possible ? It was obvious they served me chicken was already made and it was not fresh at all. I got a food poisoning after eating that shitty food. And their staff was saying we always grill everything on same grill. We dont have any separate grill for vegetarian then why the hell you are able to serve vegetarian meal ? I am going charge a complaint against them and i am bewaring evsryone . Thanks for giving me food poisoning and serving...