Pho Hoa Melton — Restaurant in Melbourne

Went into this restaurant today with my son June 20,2019. Service was reasonable, staffs children kept coming and going from the facility to the car parked out front I assume until their parent finished their shift? Entree was nice, hence the 2 stars, unfortunately when the main came out it was inconsistently cold and hot. The prawn fried rice tasted ok, except my hate of packet frozen peas and carrots including partially cooked frozen prawns. The sizzling frozen” sea food ginger and onion dish was just that. Sizzling, with still very cold broccoli. When I brought this to the attention of the server her comment was” probably because its a cold day” F - me! This is a health issue, including that of the woman in the kitchen eating food with their hands while donning plastic gloves they were using to prepare food for service. Obviously they believe gloves are to be used to protect their hands not their consumers from potentially deadly diseases. Overall give this place a miss, $80 plus spent on food that was taken home for our dog- he really...

We dine here often - the food is good, they are open 7 days a week, the service is friendly and the premises are clean.

Now there is a minimum spend of $30 AND to pay by EFTPOS. Even though you have reached/exceeded minimum spend, they will still charge you a surcharge fee of 1.5% when paying by EFTPOS.

To recap, to pay by EFTPOS, there must be a minimum spend of $30, then you get penalised a surcharge fee of 1.5% for paying by EFTPOS. Is this right? I don't think so.

None of the other restaurants/cafes in the area does this. We can understand and are happy to accept if you stipulate ‘CASH ONLY’ but not both a minimum spend and a surcharge. You can’t penalise your customers with an EFTPOS surcharge of 1.5% even after they have reached/exceeded minimum spend, that...

I ordered half duck and got so many pieces with bone, not much meat. And it costs $32. Such rip off. I asked why so expensive, they said cause duck already $40-$50/kg. But I looked at Coles price, still $26 whole duck. They must buy with bulk price and in Asian market which means much cheaper but they sell the half duck but get all flesh and leave bone pieces for us, even I found out there're some pieces with full spine on it and no meat.

Seriously, who gonna buy meat with most bone with $32?????

You gonna improve quality otherwise none visit. Don't blame on inflation, as you are like completely steal money from customers, selling part which...