Terrible. We attended for lunch today, bistro was empty which did concern me immediately. We had to wait for someone to finally come out to us and take us to our table (which we were told, “just sit anywhere”)
We went and sat and asked for a highchair, when it arrived at our table we then asked for a menu “oh so you won’t order from the phone” - no.
We ordered the share plate which when I asked how big it was, I was told “oh it’s really large, most definitely for two people” yet it came out on a dinner size plate. The chicken was dry, the wings were pale and off putting in appearance so we didn’t eat them. The prawns were full of oil. The only half decent thing were the wedges!
We each ordered a salad, Thai beef and Caesar and both were so disappointing. The beef was tough and not at all “Thai style” and the Caesar literally had only about a cup of lettuce and so extremely salty. You could see the beef was a chopped up piece that they would use for their steak sandwiches.
My poor daughter literally waited the entire time for her chips and nuggets, which were rushed out eventually by the “chef” who said “oh here sorry, I forgot about your little one”
Thank god we didn’t come here for dinner with our extended family as we had talked about doing. We will never be back and in hindsight, we should have just asked for a refund after the share plate arrived. What a complete waste of money the entire meal was.
Please also learn how to wash your dishes properly. Seeing lipstick marks on the side of a glass...
Read moreSo have been going to dinner here every Wednesday night and the meals were average, menu hardly ever changes but plain meals are ok. Tonight we go and there is a new dish on the menu- seafood linguine- thought I woul try it- bloody disgusting!!! The menu stated there were prawns, mussels, calamari and market fish-l!! Not so! I tiny shrimp, the calamari was so chewy could not be eaten, no market fish at all and the tiniest mussels you have ever seen!!! I ate all the pasta but left eveyelse! I complained but the waitress gave me A dirty look and told me she would let the chef know!! I waited for 10 minutes and she came out several times to deliver other meals - looked at me and quickly walked away. So I paid $26 to eat linguine in a garlic sauce. No acknowledgement of the complaint- no apology!! So after 60 minutes had passed I approach another waitress and ask her if the chef was informed about my complaint- she looked at me with embarrassment - and said yes the other waitress informed him. I said to her- the meal was crsp and if that is what you are going to serve take it off the menu!!! Ok she says- no one came to speak to me , no one offered me any explanation- just embayavoudance!!! Never again the plough!!! You have just lost regular loyal customers- the only money I will spend in future will be in your...
Read moreSince I have become a bit of a home body, I decided to go out for dinner and went to the plough bistro. Ordered a beer and drambie but they didn't know what drambie was, I guess no one buys it anymore. The meal can be ordered via an app and I proceeded to order steak and an extra plate of veggies. The meal came in one plate with chips and veggies. The meal comes with veggies and chips without ordering extra so I paid for extra veggies for nothing. The steak was tough and since I was hungry I ate it. I then ordered dessert, sticky date, I waited and waited and nothing. I asked if there was a problem with the order and they didn't have clue, eventually I got my dessert. Money is tough to come by these days and a restaurant experience is expensive. So the service was average, the food average, they don't deliver what you pay for, and they miss orders. Also given the quality of the food I doubt that they have a chef preparing the food. Anyway its your buck,...
Read more