Ramen & Dumpling House - Mt Waverley 香辣小菜馆 — Restaurant in Melbourne

What a disastrous experience! Don't know how people can even eat at this place. This restaurant is franchised. The chefs here doesn't have any work ethic and lacks of cookery skills compared to the chef at the Wheeler's Hills franchise. The food at this restaurant is full of salt. We cannot taste any form of freshness in the quality of the food due to the overload of the seasoning in their food.

Furthermore, the food that we have ordered did not match the menu. We have asked a staff member to speak to the manager as we believed we were given the wrong this. Unfortunately, the worker cannot assist us as he doesn't know who the manager is nor who his employer is. We were baffled to hear this comment.

We eventually spoke to another staff member can explained to her that the dish is not correct and presented her with a photo evidence of the same dish at the Wheeler's Hills franchise, the photo we presented matched the photo on the menu at this restaurant. The dish was sent back to the kitchen and on request, we have asked for the correct dish to be made that matched their menu and their photo. The dish that came, did not match and tasted horrible. At this point, we did not bother telling them again as it was pointless. Lastly, the waiter that took our order have put in the incorrect order and we have had dishes that came out that was not...

i put 1 star because this is the lowest i can choose! Ordered a take away as I saw from Sosure app that this restaurant offers 30% rewards for payment through Sosure app, however the very unfriendly lady staff (may be she is a boss?) said they don't have network for payment through Sosure network, and qustioned why we didn;t mention we want to pay through Sosure? and then she also said current situation is not good they cannot accept Sosure. we have been to this restaurant many times yes the network is not so good but each time the staff took her payment devide to the entrance door for wifi connection, never had any issues. Very disappointed and We end up pay by credit card, no more rewards plus pay extra for the credit card fees. Food wise, the taste is just normal. We will not return to this restaurant and we will let our friends...

Went there as nothing else was open on Saturday afternoon. An unassuming place from outside and a no frills restaurant inside. We ordered Pork dumplings, Kung pao chicken, stir fried lamb strips with ginger and some steamed rice. The first surprise was the large serving of each item. The next was the amazing flavours. We usually avoid lamb but this was so beautifully prepared and so flavourful. We were like we don’t need anything with this and we can just sit and eat this on it’s own. The kung pao chicken was even more flavourful if that is possible and a pretty decent helping too. The dumplings were crispy and juicy and yummy. Due to the large helpings there was enough for 3 of us to have for dinner too. A must visit place for their divine food. We are going to try their fried rice next time as that looked quite yummy too on the...