Update, I came in on the 14th/10/2024, after explaining to staff that I would like to see management, I sat by the seats and tables. I came in to verify and rectify last week's dramas but your staff seem to show no care about this. Tahir mainly.... As he was the one I spoke to. He didn't tell me how to contact you and I literally just sat here waiting. I won't waste more if your time. Review remains.
But this time I will actually come speak to management face to face. Service only 3* reflecting on the horrid interaction with security. This being said, your gaming staff have very good conflict reduction skills.
Left after my beer and went elsewhere.
After 8-9 months not being here the night was fine until YOUR security guard had to act the way he did. I've done nothing wrong all I did was "scan" the QR code available.
Not quite true. Right now. /
"Was a 5* with this as the review" xGreat place to come and unwind. Fair prices on most items, decent variety of slots, nice tab area.
Staff are friendly...
Previous negative review removed because no longer needed."
But should I have kept it after this night and just...
Read moreIf I could give this place 0 stars I would. Walked in tonight, being Fathers Day evening, with my family to have a quick drink. The barman, and I use the term loosely, had the worst attitude I have experienced in many years. His body language and level of rudeness was out of this world. When I called him out on his bad service and asked for the manager, he refused to serve me. I waited a little while until it became evident that he wasn't calling the manager and decided to leave. Any future patrons, please keep away from this establishment and give your business to other more worthy establishments who will welcome your custom. To the owners/managers, I suggest you address these issues promptly as staff like this are extremely bad for your business and certainly don't deserve to...
Read moreWould not recommend , staff lazy, on their mobile phones or busy talking to each other in their language, Also they don't pay out the correct amount of your ticket if you win If you win 100.30 You'll receive 100 , This is with 90 percent of patrons, I'm sure this is illegal, What ever you do don't order a coffee , chances are , you won't receive it, It's obvious that staff forget that patrons pay money in their venue , which employs them , Bad reviews and lack of patrons , means no money at the venue , So no Jobs Asked a staff member to fix a machine , His response was no we're closing in an hour , so I left and went to a...
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