Horrible dining experience. Ordered the chicken schnitzel salad and the chicken was soggy, grey and tough. The egg on top was equivalent to rubber, bacon pieces were raw and salad tasted as if it was taken fresh out of the freezer. I only had about 3 bites before being so off put I did not want to eat anything more. Waiters were extremely apologetic and helpful however the manager I believe came to my table about 5 minutes after our complaint, rudely interrupted my conversation (keep in mind she conducted this conversation in front of other customers making the whole situation very public and uncomfortable) she approached the situation very arrogantly. She was not open to feedback and basically informed me that there was nothing wrong with the meal, was sarcastic, rude and dismissive. Offered no discount or refund, only offered me another salad and when I politely turned down another meal she sarcastically replied “well that’s a shame then isn’t it” and walked away. Waiters looked deeply embarrassed by her behaviour and couldn’t have apologised more, ended up having to pay for the salad and left very disappointed. Would not return here as long as she’s working there, very disgusting and disgraceful...
Read moreThere are many restaurants and cafes in Warrandyte and having returned to this one after many years, I was pleasantly surprised how good it is. Located on the east side of the shopping area, set back from the road, FFAS has an extensive menu that frankly, I didn’t know what to choose because it all looked so great. In the end I had a chicken Caesar salad and my daughter had a chunky beef pie with salad and wedges. The portion sizes were fabulous and extremely generous. Taste - excellent. And a note that the side salad wasn’t just lettuce and a slice of cucumber - it had beetroot, tomato, carrot and mushroom. You don’t see that every day. What stood out for me though was the staff and their interaction with customers. Genuine. Thoughtful. Efficient. Good old fashioned customer service. You can dine indoors or out under the large brollies - either is nice. We will return. Notes: wheelchair friendly (there was actually a diner in a wheelchair so I know it’s accessibility), toilets available but not wheelchair accessible. Kid friendly. Good parking it the front or across the road on...
Read moreAn Unforgettable Experience
From the moment we walked in, we were enveloped in a warm, inviting atmosphere that set the tone for what turned out to be an exceptional evening. The ambience was perfectly balanced—elegant yet comfortable, with thoughtful details that made the space feel both intimate and vibrant.
The food was absolutely delicious—every dish beautifully presented and bursting with flavor. You could taste the care and creativity in each bite, making it clear that the kitchen takes great pride in their craft.
But what truly elevated the entire experience was the impeccable service. Pritesh was nothing short of outstanding—highly professional, incredibly attentive, and effortlessly charming. He anticipated our needs before we even had to ask and made us feel genuinely welcomed and cared for throughout the evening. It was, without a doubt, the best service I’ve ever received.
Thank you for an unforgettable night. We will definitely be returning—and recommending this gem to...
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