Sushi Hub Mulgrave — Restaurant in Melbourne

Owners have changed. Not owned by japenese so the customer service has dropped drastically over the months. Very rude customer service. We ordered at 10.30am came at 10.25am and they made us wait for ten minutes because they thought it's more important to keep wrapping sushi and let your one and only customer wait. Snappy reply and rude attitude. Waited ten minutes pass the scheduled pick up time even when we are early and no other customers during that time.

She said two minutes to finish wrapping her roll, but when she finished she kept working on the next rolls. Ignoring us. So if they don't want to serve customers might as well not take the order and eat it themselves. Disgusting and poor mannerism.

It was a fantastic experience at the beginning of the year when my wife got me lots of big orders from the previous owners. My friends enjoyed the food on my birthday. But today the experience has left a sour taste and...

Absolutely love Sushi Hub at Waverley Gardens! Their sushi and sashimi are always super fresh — perfect for seafood lovers like me, and they also have great options for vegans. The display is always full and looks so inviting. It's my go-to sushi spot not just because of the food, but also because the staff are always friendly and greet you with a big smile — it's such a nice touch, especially after a long day at work. My daughter is obsessed with this place too — they’re amazing with kids and often run fun holiday workshops. Where to get the best sushi? Definitely at Sushi Hub...

I used to really love sushi hub because their taste and prices were so much better than sushisushi but now they are charging 4.50 for a prawn katsu roll... no thanks, I'll just buy from a non franchised place.

This particular site needs a ticketing system because there is only ever one cashier dealing with so many customers. Some guy just stood in front of me today and tried to play the no English card even though I was standing behind a slow old couple for 5 minutes, carrying my baby. Luckily the server had some sense to serve me before I walked away...