Zuya - African BBQ — Restaurant in Melbourne

First experience - Menu has side dishes listed, was refused sale of these items unless I am to purchase a main meal. I explained it was just for a small child and I was still refused service. Second experience - Attempted to purchase a main meal requesting no Salad and adding chips as the meal was for a fussy child. They refused this request even when it was expressed I was more than happy to pay additional costs. I was just informed they refuse to make changes to meals. Business practices at this place are strange, they'd rather loose sales than provide a good service...

Don’t even bother. Go spend your money elsewhere at any other store at the market. Or Go to the Argentinian BBQ across from them instead. You’ll get much more welcoming and friendly service.

The guy there today, manager or not - Absolutely no people skills and extremely rude!! VERY RUDE. Go To the Caroline Springs African Bbq instead, they are a lot more friendlier warmer and welcoming. Maybe they could train the staff at the Grazeland to be more kind and friendly and to SMILE. Not one smile just unhappy, rude and an...

This place has changed, the customer service is so bad, we patiently waited to be served when we ordered the cook was angry no hi no what can we get you it was just like speaking to self service checkout, I've always picked this place visiting grazeland and ordered the beef sandwich numerous occasions this time it was just filled up with chewy fat for the price you pay it's not worth the money also ordered the plate with rice and it also was chewy and fatty, chips you can tell the oil wasn't so fresh as the chips has...