Heiner's Bakery — Restaurant in Myrtleford

Generally disappointed. We won’t be back. Food is ok, but nothing special.

Warning #1 - ask for sauce when ordering your pie, especially if you are served by one of the younger members of staff. Otherwise you’ll be charged extra even if you are still at the counter.

Warning #2 - be careful about the extremely hot pies. My teenage daughter burned her hand after the filling had been exposed for at least 5 mins to cool. These pies are designed for takeaway where they won’t be eaten for 20+ minutes after leaving the bakery.

And finally, fries are very average - even the kids...

Poor quality shelf life rubbery chicken used for their salad rolls. There prices are up and there is unnecessary confusion to what to charge to certain items i.e. The displayed premade selection of sandwiches/rolls. There needs to be clear price markings in cabinet. The person, older lady, serving me was polite and lovely to deal with. However the customer service by the bystander staff, possibly the manager/higher up in the staff chain, objecting for correctly the ambiguity, was perceived as abrupt and condescending, disappointed...

I got a very bad experience on 12th July 23 at 12.30pm.I have always going with my clients here for a coffee. But the day I faced a very rude behaviour from a young lady, my clients are disability patients and they need some time to choose their preferred item. This lady was inpatient and she was not at all interested to hear us. Half our choice she didn’t consider at all. It felt that she is throwing the food to our faces. I will not go back to here...