Cafe Mocha — Restaurant in New South Wales

It was school holidays and the place was super busy. Inside the noise was deafening, so we found a table outside.

The decor inside is absolutely beautiful with palm trees decals on the walls and lovely green tonings.

My friend enjoyed her fish tacos, but by the time she received her meal, the corn tortillas were stone cold, or someone just forgot to heat them at all.

My Kara-age chicken poke bowl was tasty, but there was way too much kewpie mayonnaise. 1/2 the portion would have sufficed. There were 2 huge pipings of mayo. Maybe they did that to make the bowl look full? The Kara-age chicken wasn't crispy and tasted more like an upmarket sliced chicken snchitzel, though it was still tasty. I was thinking the chicken would be in smaller bite-sized pieces. The coffee was ok, but it had a slight bitter and tasted burnt aftertaste.

Maybe it's best to come when it's a bit quieter to really enjoy this...

We ordered Nourish bowl and Breakfast Gnocchi. Nice presentation and chill vibe here, thought we’d have an enjoyable experience here. However, there was no Smoked Salmon in the Nourish bowl as mentioned on menu - we had nicely talked to the staff. Though it came out late and we nearly finished our food.

No politeness and friendliness for the food not being served well. We understand the place could be busy and sometimes there is mistake. But we expected polite manner and this high review place. No table water was served as well. I did wave and call the staff for that but was ignored few times, the staff saw me and pretended to look away, until I had to call her louder ‘excuse me’ and got water served.

Overall, 1 star for the not good service....

Not sure whether it was deliberate or not, but I ordered the Nourish Bowl and didn’t receive my smoked salmon. And also never received my table water which I ordered with the rest of my order.

When I went back to ask why the salmon wasn’t in my dish, I was told it was forgotten. Then when I tried to ask for table water again, the waitress just blatantly pretended to not see me and ignored me.

I have no issues with people making mistakes, but surely if you made a mistake your attitude should at least be friendly when rectifying the mistake? Instead when I called them out for missing the smoked salmon it felt as though I was doing...