Domino's Pizza Mingara — Restaurant in New South Wales

Placed order and paid for 9 pizza's 3 garlic breads and 3 bottles of drinks for our sons birthday party. They delivered 9 pizza and 1 garlic bread delivery driver told us he will go and get the rest of the order straight away (we live under 1 km from the shop) 20 minutes later I have to ring the shop to find out were the rest of the order is. It then took another 5 minutes on the phone for them to sort out and tell us its now on its way. What a joke we have been a long standing local customer will definitely be sharing this experience with all our freinds. Will not be going back to this unprofessional franchise.

UPDATE- I sent an email the same night as the order to the Domino's customer feedback email service they replied 2 days later saying they could not find my order as there was no record of it on the system. I then sent them a screen shot of the order including the sale reference number its now been another 2 days with no responce....except from the store below telling me to email the customer feedback service.....?

Isn't Domino's slogan "we strive for 100% customer satisfaction" I gess this leaves plenty of room for...

First of all their app is stupid. All I wanted was look up prices first, but you have to go all the way through the order before they tell you how much it is. Then after I ordered the time tracker got longer and longer, in the end it was 12 minutes later than first predicted. When it finally arrived it was lukewarm at best. The cheesy garlic bread had barely any cheese on it. The garlic prawn pizza had 5 small prawns on it. I would have at least thought one per slice. I also ordered extra onion for my supreme, which is $1.50, and they put 4 little slices on it. For that price I can buy 3 whole onions. I also took pineapple off, meaning when they make it they just don't add any. Mine had pineapple on it. So they didn't read the instructions properly. Not sure if I ever order dominos again, but definitely not...

Terrible service all round!

Firstly they delivered pizza to the house across the road. I asked the driver wether it was our delivery and the driver then went back into the house where they incorrectly delivered the pizza to (who knows what they did while it was in there house) and tried to make us take the order.

We called the store and they also attempted to make us take the order after it had been delivered to the wrong address.

The manager made a young staff member take the call and refused to speak to us at all.

They were no help what so ever and did not apologise for the inconvenience once.

I would not recommend this store to anyone. Head over to Pizza Inn if you are looking for good...