Grill'd Burgers - Charlestown — Restaurant in Newcastle-Maitland

Nestled amidst the bustling town of Charlestown lies a hidden gem that has managed to seamlessly blend two worlds: delectable burgers and the enchantment of traditional storytelling. Grill'd Charlestown not only serves up mouthwatering burgers but also offers an immersive experience that leaves its patrons feeling like they've stepped into a fairytale. On a recent visit, I found myself captivated by their exceptional hospitality and the magical tale that unfolded during my meal.

As I entered Grill'd Charlestown, the warm ambiance instantly welcomed me, creating an atmosphere of comfort and familiarity. The staff, dressed in charming traditional attire, exuded an air of warmth and hospitality. It was as if they were characters straight out of a storybook, ready to guide me through a delightful culinary journey.

Seated at a cozy corner booth, I perused the menu, delighted by the wide selection of gourmet burgers and appetizing sides. The ordering process was a breeze, thanks to the attentive staff who eagerly took my order and answered all my questions with genuine enthusiasm. Their commitment to exceptional service made me feel like a treasured guest in their magical realm.

As I savored each bite of my delectable burger, an unexpected delight awaited me. The staff informed me that Grill'd Charlestown had a delightful tradition of sharing bedtime stories with their patrons. The anticipation grew within me as they dimmed the lights, creating an ambiance reminiscent of flickering candlelight in a cozy cabin. It was a moment that transported me back to my childhood, when stories had the power to ignite my imagination and whisk me away to far-off lands.

The staff gathered in the center of the restaurant, and one of them, a captivating storyteller, began to weave a tale that sent my imagination soaring. Their voice carried a magical cadence, drawing me into the enchanting story they spun. As I listened intently, I found myself completely immersed in the narrative, forgetting the world around me.

The story unfolded like a tapestry, filled with knights, princesses, and mythical creatures. The staff's animated expressions and gestures brought the characters to life, igniting the imaginations of both young and old. It was a rare and beautiful sight to witness a community united by the love of storytelling and good food.

Grill'd Charlestown's commitment to their craft shone through not only in their flavorful burgers but also in the attention to detail that transformed a simple meal into an extraordinary experience. The combination of delicious food, enchanting storytelling, and exceptional service left me with memories I will treasure for a lifetime.

As I bid farewell to the magical realm of Grill'd Charlestown, I couldn't help but feel a renewed sense of wonder and nostalgia. Their ability to infuse traditional storytelling into a contemporary dining experience is a testament to their creativity and dedication. It is an establishment that not only feeds the body but nourishes the soul.

If you find yourself in the captivating town of Charlestown, I implore you to visit Grill'd Charlestown and embark on a journey that will transport you back to a time when bedtime stories ignited your dreams. Prepare to be enchanted, captivated, and satiated in equal measure. Grill'd Charlestown is a true treasure, deserving of its five-star rating and a special place in the hearts of all who step...

Terrible Ordered 3 x vintage sliders .. the plate came to the table and we noticed that one of the sliders was not a slider but was in fact what appeared to be a 1/4 of a cut off bun .. rather than offer a refund or discount for the error (which they should have up front) we had to then hear the managers justification of the cut off bun being the exact equivalent to a slider bun and was normal practice when they run out of buns !!! When we turned the bun over it was half the size of a slider bun .. to add further insult manager said .. “we could provide a refund if you like” but that was after we complained .. by that stage was too embarrassed as I felt the cost of the meal didn’t justify the conversation with the manager trying to dispute the fact that the meal was in fact below standard .. maybe if you can’t serve whats on your menu speak to your customer first but if you are trying to serve up a meal that is substituted and not to the standards of you restaurants then maybe don’t serve it at all .. btw the cut off faux slider bun was eaten and was terrible as it was loaded with onion to make it try and look the same size so really we paid for 3 sliders and only received...

Had a really bad experience here, it was incredibly cramped there since it was so busy. Prams were barging into our table, the ground was slippery from grease? I can’t imagine how unhygienic it must be in the kitchen. I almost slipped there and so did my friends. The chips were so greasy and soggy, I couldn’t even eat them which is unfortunate since I love sweet potato. There were Uber drivers coming in and out and we had to move our seats around so they could come through and there was an employee who I asked for help with water and a possible change of tables (since our table kept getting bumped into) but was ignored and given an attitude from them. I was appalled and we went elsewhere since it just wasn’t worth it. I wouldn’t recommend this place to anyone and I will keep going to Kotara instead 🤦‍♀️

Which is so sad since I had a way better experience before where I took this photo. We were nothing but civil considering our circumstances so I don’t think we deserved this level of service. 4/5 - 1/5 If you can’t handle a busy atmosphere, please turn off your Uber orders. Your customers that...