Oporto Charlestown — Restaurant in Newcastle-Maitland

Very disappointed wanted the special with chicken thigh with chips and Bondi burger, the staff member serving said chicken will be ready 40min later and then was rushing myself to order something else i wanted a operago burger combo, being rushed i waited and recieved my burger and chips it was stale and the burger was shockingly not fresh i paid 15.50 for absolute rubbish, and the staff member that served me didn't say thankyou see you again or have a nice day BUT have a nice life ???? If i owned that business i would be reeling with shock, my partner wanted to complain and get refund i said no ill let everyone know their rubbish by review, don't eat here if you want to be...

I travelled to NSW from Brisbane, QLD with my family and wanted to give them a taste of oporto as I work at Oporto. I told them to cut the whole chicken into 8 pcs while placing the order. When I got my food it was not cut into 8 pcs, I went to staff working at the front and let her know my problem. She was like we dont have any knife or scissors in the kitchen, I asked how do they cut the chicken and she told that the chicken comes cut into 4 pcs. The funny part is when I told her that I work at Oporto and know how the things work in the kitchen, she told me that she work at the FOH and doesnt know what goes on at the BOH. Wonderful...

Young girl that served me was lovely and nice, and had gotten my order correct (I could see the order screen behind her), which was just a family chips. Although when i had received my order from the man it was wrong, I had received some spicy cheese chips, which were soggy and extremely greasy. And I had already left the food court so i couldn't fix my order. If your going to make my order wrong at least...