KFC Belmont — Restaurant in Newcastle-Maitland

Giant feast is supposed to have this: 15 original pieces 18 nuggets 3 dipping sauce 3 large chips 1 large potato and gravy 2 small gravy 1.25L drink.

Tonight belmont kfc had no original recipe pieces of chicken. That is fine. I opted for a mix of tenders and wicked wings. I swapped out one large chips for 4x dinner rolls. I also asked for coleslaw instead of 2x small gravy.

This is what i actually recieved: 5x wicked wings 5x tenders 1x large chips 4x dinner rolls 1x large coleslaw 3x small potato and gravy(large had sold out) 1x 1.25L drink(solo)

I feel severely ripped off. I even questioned why there was only one lot of chips instead of 2. The young man said that i swapped one for the dinner rolls. Imagine my severe disappointment when i got home and there were also no chicken nuggets and no dipping sauces. This was by far the poorest KFC meal i had ever eaten for the price. I was even disappointed for my neice and nephew and 2 young daughters as they were looking forward to the nuggets. I specifically chose the giant feast for the chips and the nuggets...

KFC Belmont is one of the finer KFC's i have been to. they show a great amount of care and respect for not only the customers but the food as well. when i first came here i expected a meal either adequate or less, due to my previous experiences with other KFC's but i was pleasantly surprised to find my meal being quickly and carefully made with no mistakes and when i ate it i was filled with a overwhelming amount of glee and fulfillment. the prices are just right and helps with the overall enjoyment of the establishment. the seating, cleanliness and parking of this place if perfect with no real complaints. the staff here are something else (in a good way), they always surprise me with a kind and enjoyable experience, as a person who struggles to communicate with people in person, the staff here are a exception and are a pleasant delight. the constant deals and ever growing menu options are a fine treat too. this place has helped me out in many tough times in my life as of late and that is what inspired me to write this honest review....

After waiting for my order for over 30 minutes tonight I was forced to ask for a refund. Apparently you can run out of ingredients like chicken to fulfill an order. I was not the only one that asked for a refund at the same time. KFC AUSTRALIA- DELIVERY ORDERS MAY MAKE YOU MORE PROFIT BUT TO THE DETRIMENT OF YOUR PRODUCTS, STAFF AND WALK IN CUSTOMERS. the toilets were a nice shade of brown from the excrement smeared on the floors and the dead pigeon on the seat as you walk in the store gives a rustic feel. Come on guys, you must realise that you need to rethink how to look after all of your customers instead of prioritizing delivery orders. The poor staff were being abused by angry customers and they don't deserve that. Your ceos deserve that...