GottaBe Fish and Pizza — Restaurant in Port Augusta

We chose their lunch special, butterfish, chips and a drink for $10, some dim sims and a bacon, eggs and cheese roll. When I entered the front area was empty, and a woman came out to me and unsmilingly said someone would be right with m and walked away, clearly customer service wasn't as important as what she was doing. A minute later a lad came out. He served me and cooked my food, serving another customer very adequately in between. Another customer then came in and she again came out and started serving them, again unsmiling but in the middle of this got sidetracked. She was watching the lad as he cooked. She explained her lack of attention by saying "I have to watch he's doing the right thing and when I do I catch him doing the wrong thing." Or words to that effect. IMO he could teach her a thing or two about customer service. Not sure if she is his mother simply his boss but it was rude and so very disrespectful of the lad. As a customer I don't want to hear that rubbish and as an amployee, had it been me, I likely would have walked out and told her to shove her job.

The lad who served me did a bloody awesome job. He was polite, he cooked it all perfectly and even timed each part so well that it was all presented to me fresh and hot all at the same time. Great food and luckily I had the exceptional service of the lad rather...

This place seems to be really hit and miss. We had it twice in two weeks- the first time it was great, some of the best fish and chips we have had. We were excited to go back again. The second time it was really mediocre- when we got it home, we unwrapped it to discover the fish order was wrong, we were given very few chips, and the cook hadn't put any salt on any of it. I ordinarily wouldn't bother reviewing since the first meal was great, but I was horrified while I was there picking up this order to see the cook handling money from customers and then walking straight over and battering and crumbing raw fish without washing his hands or using gloves or tongs. They seemed short of staff on a busy weekend, but it was so disappointing to see the lack of food hygiene. Please address this- we loved the first meal we had with you and that first cook seemed to be doing the right thing, but if I saw the same behaviour next time I wouldn't go...

Got a food delivery estimated cost $160, had rang to find out what was going on as it was going on to nearly an hour and 45 minute wait and they close at 8pm to received absolutely disgusting service from a man named Alan that currently works there, was incredibly abusive and hostile over the phone, way to quick to swear and carry on, so we had gone down to the place to sort this out and he was just as abusive and insanely rude for someone that actually works in that place. All in all, it would be a good place if 'alan' didn't work there at all. Never came across such rude and disrespectful behavior in port augusta...