Bartletts Tavern — Restaurant in Queensland

The Bartlett's Tavern what a shocker, can´t review the food as we never got to order upon arrival the place looked unkept. Tables were stacked with uncleared plates at 12.15pm in the bar area where everyone was sitting, the back room has 2 people there and 2 tables where plates and empty drinks glasses remained uncleared. The only table free in the bar which was partly clear to sit at, had half-filled coke cans and 2 glasses and a mess of some food in a pile. Went to bar where I was met with one member of staff complaining to the other that they were supposed to fixed the taps yesterday, no acknowledgement of me standing there. I asked for a cloth to clean the table which I was given, but felt the attitude was less than willing or helpful. We looked at the menu but felt after looking at other diners’ plates this wasn´t for us. Grumpy staff, place uninviting, looked dingy, needs some good management in here, go look around town at other taverns to get an idea of standards, as guys you are clearly not after the lunchtime trade....

Most significantly rude staff and cold atmosphere. The appointed manager at the time came to apologise to me when she realised she had upset my other family there. When I then politely asked to speak to the on-duty manager to inform us how we can give our feedback to the owners she chose to hide out the back and told her staff to tell us she was too busy to attend out the front - this may be true, however with 3 other people inside the tavern, we found it hard to believe. Everywhere else we have visited during Beef Expo has been a delight, the Bartletts Tavern certainly left a sour taste amongst us however.

The on-duty manager with the blonde hair is pictured below, I hope she can develop better people skills if she plans to continue in the...

Walked in at 13:30 Only ones there for lunch. 45 minutes later we enquired where our meal was, only to be told oops sorry. Staff apologetic. Offered us cake. Price for a long black coffee clearly advertised as $3.00 on the wall. I was charged $3.50. When I pointed this out as false advertising the shoulders were shrugged.

Staff member came back after investigating where our meals were. I demanded our money back. Never got the $3.50 for the coffee refunded. Now at Macca's!

Yes mistakes happen and at $3.50 it would be a decent price for a coffee. Front of house service was slightly better than the kitchen. It was the whole experience. Nobody...