Burger Urge (Gladstone) — Restaurant in Queensland

As I was standing to be served the counter server was doing the shake so I waited and we had an eye contact and she didn’t take notice of me, after she did the shakes she straight away did served the meals so was thinking maybe she could have said won’t be long but nothing then when 2 customers came in looked at the menu, the counter server finished her serving the meals to the seated customers and so I was happy here she comes I thought she will serve me first because she saw me there first when there was no one there and the server saw these ladies just arrived she asked her first and i said really you will serve her first I was waiting already for like 10 to 15 minutes and I left and went to Woolworths so I can have something to eat quickly, the time was about 12:45 it wasn’t that busy because I was only one standing at the counter and then the 2 ladies arrived and served them first maybe because...

Although the burgers are a little small, they are tasty. We were disappointed when we opened the loaded fries only to see half the container empty, then my chips only 2/3 full in a small ("large serving") expensive box, the flavours none the less all delightful but left wanting more due to the servings we received. I also noticed a Chilli sauce they had has scorpions in it and asked if there was any in our order, thankfully no but the new menu will have the crustaceans in it so I'm hoping they have a proper allergy warning on the menu as I feel the bottle for the sauce wasn't really a...

Absolutely amazing food and service!! I had the "donald trump" burger which is probably the best burger I have ever eaten and the dirty fries which also tasted very good. Since I've been to america I have felt customer service to not be to great back home in Australia and I generally feel like I've been forgotten about. Not here!! From the person who took my order to the person who gave me my food were super nice and always asking if I needed anything else. The restaurant and team members also had this really happy and relaxed vibe which helped make it an even...