Donut King Gladstone Stockland Shop 004 — Restaurant in Queensland

Staff members not to be seen. A line up of customers are waiting to be served. Then one staff member comes out, serves one customer, then goes back out the back leaving the rest of the customers just standing their. The other staff member pokes her head around the corner from out back, sees the lineup of customers and just goes to (what looks like a) shake machine, fills up a cup, then goes back out the back, not even serving any customers. This is pathetic customer service. They need to be trained (because they're clearly not trained), or fired. Will NEVER. go back again, and will be telling everyone I know not to go to Donut King in Gladstone...

Ordered a large chocolate thickshake and 2 donuts. Was given 2 thin straws to try ( and failed) sip the thickshake. Ended up drinking the thickshake and that's an experience I won't repeat. Donuts were made from overprooved dough left in the hopper until more needed making . There is never large straws available when I order a thickshake and only find out when given the product. Won't be going back. I star is for taste of chocolate thickshake, it...

Last three times coming in and asking for a large thick shake you tell me that you either can't make it cause you can't make Thickshakes or you cant make large ..... today you tell me that you tell me that you can't make large one cause it'll take too long ..... and to top it off instead of a caramel you gave me a vanilla ...... VERY DISAPOINTED you won't get...