For a second I thought i was not in australia! The spicy crispy chicken was the worst I’ve ever had, this place is a joke! Let me explain further, first of all theres no menu, just a bunch of photos, so if you are a tourist, bad luck and airlie is well known by its touristic appeal. The decoration is something from 1992! The chairs are very uncomfortable, toilets are dirty, the exit sign had bugs on it from god knows what stone age. The toilet door almost touches the toilet seat, how are people supposed to get in and shut the door ?? The hand dryer is a push bottom, against hygiene protocol, unless it was accompanied by paper towels which it didn’t. All do respect i always leave reviews but this is gonna stick to show you how disappointed i am and im sure many others. Let get to the actual meal, Fries double fried, im a chef and i know The amount of salt on them is unbearable
The burger well, it’s supposed to be golden crispy, i attached a photo of your poster for your own records. Thats false advertisement and misleading. It was oily and dark brown, that means it had been cooked for hours, sitting somewhere and was double fried again when you received an order.
Someone actually cut the chicken with a knife to see if its cooked, like seriously? Thats what amateurs would do!
You guys should close that down and give that spot to some other franchise who can satisfy the locals and the tourists too.
Im not someone who is mad, no I am a local guide and its my duty to let ppl know what kinda kitchen you have there so...
Read moreMy regular experiences were that this hungry jacks served burgers with overcooked thin meat patties with either very little salads and sometimes with no salad at all or under filled fries.. Every time it happened (which was every time we went) those in the car with me and I showed them our near empty burgers and half filled fries asking if they can please fix it and was I was told no they won’t. So the last two times they refused to fix it I wouldn’t move my car until either they fixed the order or we got a refund. I decided not to buy from here again the last time. The negative effect on those in my car were met with comments that they also would never ever come back. It’s scamming customers to not have virtually nothing at all on their burgers and only half fill fries. Eggs from here seem microwaved to rock hard, half the size, tasteless and dried out like leather. When going through the drive thru or going inside I saw floors unclean each time I’d been, smeared and unwiped benches, rubbish all over the floor, dirty windows when you pull up and look through the drive through window, dirty toilets on many occasions that smell of urine. Managers seem too young to be managers get a kick out of having given us smart answers instead of just fixing the order. This store could really could be so much better and there’s a huge margin for improvement. I love hungry jacks but unfortunately this store is ruining hungry jacks reputation in the...
Read moreWe do a take away on a weekly basis and have had to tell the manage how bad the chicken items are. Firstly, the tenders are so over cooked, and then pretty ridiculously overpriced $12 for 5 small pieces. For that price throw some fries in there..You get 10 Wings at KFC for that. Jacks fried chicken burger is so awfully hard as well and almost inedible. Oh, and I can't remember when I haven't been asked to drive up to the parking to wait. Even when there's not a car behind me. Not exactly a drive through. The kind manager probably doesnt have many good days and I empathise because he probably doesnt want to be there really ...but I do hope things improve because its on my daily route and makes my kid happy. I just now call it...
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