If I could give it zero I would. Told our order wouldn't have lettuce because they'd run out. Still charged us the full price for the product though. I get all the way home and the burger didn't have the bacon on it. So I drive all the way back to explain their error. I get told to drive round to the front and wait. Wait I did, for 15 minutes. I walked inside and a young bloke in there says "it's coming". Was I offered any complimentary items for my inconvenience ? No is the short answer. A 15 year old lad tells me as I walk out, "have a good one mate". What 15 year old talks to a 56 year old like that? The burger was garbage as well. Soggy and tasteless. It couldn't be further from the image in the advert if it tried. An appalling experience. I will never return. Management, get your ducks in a row. How do you run out of lettuce at 7PM ? There is a supermarket 100m from your store, get some. An...
Read moreOrdered a hunger tamer box with cheesy cheeseburger instead of the normal small burger paid an extra dollar for it. The big burger was ok the cheesy cheese wasn't a cheesy cheese the large chips was half empty so had to go get it fixed wait again. Long story short after 20min wait with no rush (2 people were eating only I ordered something) I could eat my large burger cold, my cheesy cheese and my over salted chips ... I would like to congratulate the person who made my drink tho... The only thing who was right in my order. This hungry jack need a serious reorganisation and trained staff. I'm not talking about the 3 dirty tables out of 5 tables in total. I would be ashamed if I was...
Read moreAsked for large whopper meal no tomato, medium pork belly burger meal with no tomato and 10 nuggets with S+S sauce..
• Register was broken so they had to take my card to the front to pay instead of having the machine fixed or a new eftpos machine to replace. • They put tomato on the burgers after asking not to. • There was only one set of chips in the bag • The chips were so far beyond stale. • The service was slow and orders while piling up at the service window (it also was not a peak service period). • Chicken nuggets did not taste freshly cooked.
Only thing that tasted good was the whopper burger after taking off the tomato...
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