Bombay Bliss Indian Restaurant - Coolum Beach — Restaurant in Sunshine Coast Regional

Bombay Bliss, Coloum Beach, Sunshine Coast

Location and View: Nestled in the picturesque Coloum Beach on the Sunshine Coast, Bombay Bliss offers an idyllic setting that perfectly complements the culinary experience. The restaurant's prime location provides breathtaking views of the beach, creating a serene and relaxing atmosphere. Dining with the sound of waves in the background and the sight of the sunset over the horizon enhances the overall experience, making it a memorable outing.

Hospitality: The hospitality at Bombay Bliss is nothing short of exceptional. From the moment we walked in, the staff welcomed us with warm smiles and genuine friendliness. Their attentiveness and willingness to accommodate our needs, even as it neared closing time, was truly commendable. Every staff member we interacted with went out of their way to ensure we felt comfortable and well taken care of, embodying the essence of great customer service.

Atmosphere: The atmosphere at Bombay Bliss is a perfect blend of casual elegance and comfort. The décor is tastefully done, reflecting a blend of traditional Indian aesthetics with a modern touch. The ambient lighting and well-spaced tables create a cozy and inviting environment. Whether you're there for a family dinner, a romantic date, or a casual meal with friends, the ambiance suits every occasion.

Culinary Experience: Despite arriving close to closing time, the chef and kitchen staff at Bombay Bliss were incredibly accommodating. The chef personally attended to our table, ensuring that we had a delightful dining experience. The food was a symphony of flavors, showcasing the richness and diversity of Indian cuisine. Each dish was prepared with precision and care, maintaining the authenticity of traditional recipes while adding a unique twist. The attention to detail in presentation and the freshness of the ingredients were evident in every bite.

Recommendation: Highly recommended! Bombay Bliss at Coloum Beach is a gem on the Sunshine Coast. The combination of stunning views, outstanding hospitality, inviting atmosphere, and delectable cuisine makes it a must-visit for anyone in the area. Whether you're a local or a tourist, this restaurant promises an unforgettable dining experience that will leave you...

The WORST takeaway experience yet.

We order often from Bombay Bliss but tonight will be our last time. We placed an order at 5.57 and received a message saying it would be ready in 75 minutes. We thought this was quite a long wait however often the online ordering system time isn’t accurate and it arrives sooner.

At 7.18 I called to check on the whereabouts of our order as it was now 6 minutes late. No one could tell me anything and I was told someone would call me back. They called and said it was going to be another 20 minutes… at no point did anyone from the restaurant think to contact me to tell me it would be this late? We would have cancelled it.

Another 32 minutes passed- no food. I called back, she said she’d speak to the chef and put the phone down. I could hear the girl speaking about me to the chef, things along the lines of “it’s the one who was complaining” “I’ve already told her that”. Clearly I was an inconvenience to them. She then said she’d call and check on the whereabouts of the driver.

He finally showed up at 7.55pm putting our total wait time at almost 2 hours and 40 minutes later than the estimated arrival time.

Food was cold- this is something I asked about on the phone as I suspected it would be. They assured me it wouldn’t be cold. Freezing cold tandoori chicken, soggy naan bread and lukewarm curries. Also missing one serve of mango chutney. Delivery driver gave us a $10 off coupon, we paid $10.50 for delivery- ridiculous.

We asked about a refund to which they said I needed to come into store to claim in cash despite us ordering online using a card. Not sure why I should be further inconvenienced by having to come down there in person at night when I have a child who needs to be put to bed. They said they’re unable to refund to the card I used but this untrue as they use the booking system Pin Payments which has the capacity to provide refunds.

Overall a horrendous experience. Such a shame as we have spent a considerable amount of money ordering from this restaurant in the past. We often ordered when we had guests over. Things have been missing from orders on occasion too- something we let go...

Having read all the great reviews and being recommended, I was really looking forward to getting dinner from here.

Unfortunately, I was terrible disappointed. I ordered online and got a confirmation that the order had been received. But I did not get any other notifications after that. After 50 minutes, I rang the restaurant to check on my order and was told my order was ready to be collected. By the time I got there, it was lukewarm.

The Chicken Biryani was extremely salty and oily (dripping when I emptied the contents into a bowl) and surprisingly 'gluggy', not fluffy as Biryani should be. The Fish Masala was also disappointing - it looked as though the fish had been overcooked and falling apart. Even though the sauce was tasty, again it was very salty. I totally appreciate that takeaways can often be salty, but this was inedible.

From reading other reviews, I can only hope this was just an off night for the chef. Not sure if I am game to try again as it was not...