Oh, where do I begin with Hookd on Seafood? My recent take-away experience was nothing short of a maritime disaster. The ambiance felt like a sinking ship, desperately clinging to its last plank.
Let's talk about the service—or lack thereof. It was as if the staff had collectively decided to play hide and seek, with the customers being the unwilling seekers. The wait for our food felt longer than a deep-sea expedition, and when it finally arrived, it tasted like it had been caught during the last ice age.
The menu boasted a variety of seafood options, but what we received seemed like a sad attempt at culinary creativity gone wrong. The fish was as dry as the Sahara, and the shrimp were so overcooked that I could have used them as paperweights.
And don't even get me started on the prices. I've had more satisfying seafood experiences at a fast-food joint for a fraction of the cost. It's almost as if Hookd on Seafood is trying to see how much they can charge for a plate of disappointment.
In summary, save your taste buds and your wallet. Hookd on Seafood may claim to be a seafood haven, but in reality, it's more like a sinking ship of culinary nightmares. I wouldn't recommend this place to my...
Read moreI went there on Saturday 20 Jan 2024. I would say its the worst takeaway that I have been too. Three young people of no more than 18 years old working in the shop. None of them had a clue what they were doing. I had to wait 40 mins for 2 pieces of fish, a hamburger and fries. I had to repeat my hamburger request of just the patty, cheese and tomato sauce 4 times. One girl said the burger would be ready in 2 mins which turned out to be 25 mins. The burger then had mayo on it which I advised 4 times not to put on. So the burger had to be restarted. The young guy was not using gloves and touched the fish with his hands. I advised him that this is a hygiene issue. I also found a number of hairs when I got home and eat the meal. Whoever owns this business needs to train these 3 people in food processing procedures and hygiene. They did not know what they were cooking as they did not keep a copy of the order. Several people were asked what there order was and they receive the wrong food. Seriously, this is a business waiting...
Read moreThe guy was not very friendly and he seemed inpatient with us because we didn't realise it wasn't standard fish and chips being from out of town. We were initially confused there was no flake etc and he was quite abrubt and a bit rigid with the menu where as most fish and chip shops let you add or remove what you want in burgers etc. However the food was good. I had the fish burger with crumbed fish and it seemed healthier and less greasy than other fish burgers, the hoki fish which i had never had before was amazing. My family got the whiting and loved it. They said the scalloped potatoes (potatoes cakes) could have been cooked more but we're good too. We had tried a few fish and chip shops while traveling and this one with its unique menu was the best. He also gave us a free drink spending over 50$...
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