When looking for a program that would integrate with our existing accounting program and provide a online selling solution we came across Fishbowl Inventory. From the initial set up to the ongoing support the Fishbowl Team have surpassed our expectations.
They have implemented customised solutions for our business within the program, personalised reporting and streamlined our processes. We are a business with over 6000 unique parts from many suppliers. Our ordering process was time consuming and tedious and is now automated and accurate. As history is built up within the program our ordering is now collated based on previous selling trends and has saved us an enormous amount of time and the room for error is now minimal.
The integration with Salesin (Fishbowl's B2B Portal) has now automated over 35% of our sales and steadily growing. Salesin works directly with Fishbowl so there is no double entry of any items. Once an item is entered into Fishbowl it is updated to the B2B portal with stock levels. Sales and payments once processed are then automatically sent to our accounting program at the end of the day.
The ability to use location services for our items has dramatically reduced the room for picking errors. The process allows anyone to pick items whether they are familiar with our stock or not. This alone has saved countless hours and our returns due to wrong items being picked and sent has been basically eliminated. Other highlights for us is the Tracking System for freight and the encrypted Credit Card Wallet for payments.
To be realistic I would say using Fishbowl has saved us approximately 40 hours per week in additional labour. We have now implemented Fishbowl into another business, and the benefits have improved our processes once again.
I would highly recommend the Program and the Team at Fishbowl to anyone who is looking for a solution for...
Read moreWe recently implemented Fishbowl Inventory for our business, and we couldn't be more pleased with the results! This new inventory and manufacturing software has streamlined our operations, improved our inventory management, and boosted our overall efficiency. The user-friendly interface and comprehensive features have made a significant difference in how we manage our stock and manufacturing processes.
A special shoutout to Lori, our trainer, who was absolutely fantastic! Lori's expertise, patience, and clear explanations made the transition to Fishbowl seamless. She was always available to answer our questions and provided invaluable support throughout the training sessions. Lori ensured that our team was comfortable and confident in using the software, which has greatly contributed to our smooth adoption of Fishbowl.
If you're looking for a robust and reliable inventory and manufacturing software, I highly recommend Fishbowl Inventory. The product is top-notch, and the training support, especially from Lori, is exceptional. Thank you, Fishbowl team, for providing such a great solution and for having such...
Read moreWe recently implemented Fishbowl Inventory and I cannot speak highly enough about the experience we had with our consultant, Lori. From start to finish, her expertise and dedication were second to none. Lori took the time to thoroughly understand our needs and customised the implementation process to ensure it aligned perfectly with our business goals. Her knowledge of the software was very impressive, and she was always available to answer any questions and provide guidance. The training sessions conducted were clear, concise, and incredibly helpful. She made sure every team member felt confident in using the new system. Any challenges we encountered were swiftly addressed, and Lori always had a solution ready. Thanks to Lori's exceptional service, the transition to the new software was seamless, and we are already seeing the benefits in terms of efficiency and productivity. We couldn’t be happier with the outcome and highly recommend Lori to anyone looking for a top-notch consultant for software implementation. Lori - thank you so much for your...
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