Pizza Hut — Restaurant in Sunshine Coast Regional

Tonite I placed an order online. I paid for my food but didn't receive the usual email or tracking number I would receive when order placed. I phoned Beerwah pizza hut where my online order was placed for them to say they haven't received my order. I continued to explain that I have already paid online for it n that i have receipts of purchase n money has already been taken from my account I was the told by a male staff member that he would contact his manager n would call me back. No phone call back of course. After 3 attempts via phone n 3 different staff members n 2 that had no idea on wat i was even talking about. After 1 n half hrs of waiting I get told i have to place another order n pay again. I went personally into store showed receipts on my phone that I had paid for pizza n money has been taken from account. Staff was very unhelpful n unwilling to sort this issue out. The only thing I was told was I have to place another order n paid for it again. N that I would have to wait for refund on order that didn't go thru even tho they weren't interested in taking any details of the receipts i showed them. After all this I still walked out of store very disappointed n digrunted that I was left with no dinner after all this time n stil no refund or a sorry for the inconvenience. Staff truly wasn't interested in my missing order or my missing money they continued to serve other customers around me that had also similar issues from online orders. After all this i stil stayed calm n polite but it didnt get me anywhere other then out of pocket $51.35 They have lost my business n i will never order from them again. I buy pizza on a regular occasion n have a large family. Other pizza places wil receive my big orders from now on or due to bad business beerwah pizza hut. No to mention I've had to wait many times in past for missing parts of a delivery order n had to wait 2 or so hours for them to return with left out items of order. Hot coke all the time. I could go on n on with the issues I've had with this place but I never complained until now n I get treated like...

“I recently had the pleasure of dining at Pizza Hut Beerwah, and I must say, it was an absolute delight! From the moment I walked in, I was greeted with warm hospitality and a cozy atmosphere. The staff was incredibly friendly and attentive, making sure my dining experience was nothing short of exceptional.

Now, let’s talk about the food. Oh my goodness, where do I even begin? The pizzas were absolutely divine, with perfectly crispy crusts and generous toppings that left my taste buds dancing with joy. And let’s not forget about the mouthwatering sides and desserts – each bite was a burst of flavor that had me craving more.

But perhaps what impressed me the most was the attention to detail and commitment to customer satisfaction. The team at Pizza Hut Beerwah truly goes above and beyond to ensure that every guest leaves with a smile on their face.

In summary, if you’re looking for delicious food, top-notch service, and a memorable dining experience, look no further than Pizza Hut Beerwah. Trust me, you won’t be disappointed!”

Kind regards Wayne Hinterland tree and...

Tonight we placed an order with your new and improved App, thinking our order would be correct just like what we ordered, your new magical app changed our 3 pizza order to something else it felt like, we received 1 of the correct pizzas we ordered, and 2 random pizzas we didn't, your app needs work, this has happened to us before on a order a few months ago, completely changed the order once going through to pay for it! Nice one pizza hut, you have 1 job you would think selecting the correct order would produce what you are wanting to order, not have random pizzas thrown in just for the hell of it 👍Tried calling the store no answer, tried calling your help line now answer 👌

Ps the two random pizzas...