2 Smokin' Arabs — Restaurant in Sydney

Very disappointing was watching everyone I the truck could see there were baskets of chips already cooked sitting there for 10 or 15 minutes while orders were being prepared. Time we got our meals the chips were dry and cold . Paid extra for truff sauce $4.50 for sauce which I never received. 70 bux for 2 combos waste of money. Cold brisket , dry over cooked cold chips and my drinks were warm. Been dying to try smokin Arabs for ages everytime I went always sold out . But finally got to try you guys tonight and it was very sad. Ordered at the truck and waited for the take away.

Response below:

In response to your comment below. As it seems I cannot respond to your comment directly. Thank you for assuming I live far I accually live 2 minutes away from your truck. The chips I toke a photo after I ate my burger . The drink was warm when I received it as I was told there were no cold ones left so this was surplus stock given straight to me.

It's quite obvious a drink would get warmer the longer it's out of the fridge it's common sense as well as it had being the middle of summer on a very hot night.

I did advise it was take away also as there were no chairs or tables left * again this is also common sense also wanted to mention that the lady at the register also suggested that as it was a very busy night so I did go ahead with that.

The chips are clearly overcooked or stale as you can see by the browning of the chips this could also indicate that the oil could possiably be old or chips have sitted out after being oozed for quite sometime.

Please do not assume with your customers that they lack the common sense to not ask for takeaway if that's what they had come in for and or asked and as well as the science behind a bottle of water leaving the fridge that it gets warmer and warmer.

That is not good practice and response there is not need to reply sarcastically because it definitely is coming across that way.

Even more so not not knowing your customers experience. If you were in my position you would also be...

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