Darussalam Islamic Bookstore Lakemba — Local services in Sydney

I went to buy books for my son, He is learning arabic. He completed medina book 1 and is looking forward to buying book 2. We got the book from the shelf and went to the register. But the service person and the management didn't want to sell it to us. According to them, I have to buy book 1 also, which I already have. Due to their inventory issue, they don't want to sell it individually.

There was another customer who came forward and said that he recently bought book 2 twice without set. I've requested them that there is no sign that you sell it by set. So if you can't sell it individually please write a note that sell by sets only. But managements reply was shocking. They said they don't have to write any note.

In the end, they took the book away from us. My kids, 5 years and 11 years old, were shocked.

This was oppressive and disappointment from the management, and it was totally unacceptable from a Muslim seller. Our prophet did business but this is not prophetic way as per we...

It's disappointing to see such an aggressive and unprofessional response from a business owner. Instead of addressing the issue and handling the refund properly, you resorted to personal attacks and name-calling, which is completely unacceptable. A business selling Islamic books should uphold ethical standards, yet your behavior reflects the opposite.

I have every right to ask for a refund when a product is returned, yet you chose to be rude and dismissive. This kind of dishonest and disrespectful business practice has no place in Australia. I have already contacted Consumer Affairs, and from what I hear, many others have done the same regarding your business.

Your response only further proves the point—poor customer service, lack of professionalism, and zero accountability. Instead of blaming customers, maybe reflect on your own actions. A legitimate business wouldn't have so...

Search "Wardah Bookstore Singapore". That should be your model for an Islamic bookstore. We are far behind here in Sydney and its on you to fix this. Islamic bookstores should be intelligently designed, with open inviting light, neatly organised not stuffy, equipped with books which are rigorously reviewed and well sourced (one wonders whether each text is read and checked before deciding to sell and diplsay). In this bookstore, there is an absence of key scholarly themes and authors (I dont have to point out which ones, its obvious), and an overemphasis of books from a narrow theological perspective (also obvious). There is too much clutter. Our bookstores are a sign of our spiritual condition. Travel and learn from other islamic bookstores worldwide and historically. We need...