Bakers Delight Southgate — Restaurant in Sydney

Twice now I have not been able to load my points on to my app as the system has been down. I tried ringing the 1800 number and that too was busy and could not talk to anyone. This seems to be convenient so that customers do not accrue points. An ideal situation for the franchise. The staff members could not load my points via my phone number either. I’ve lost $28 now. Thinking of not going back. Coles bread is looking good!!!! Disappointing as you try to support...

The lady who was selling me product didn't ask if I have a membership and instead of waiting for me to find my card she swiped hers through the loyalty program terminal. Very unprofessional. Can't understand why this is allowed for employees to swipe their personal cards when customer is making a purchase.. Especially if a customer does not have a loyalty program it's better to recommend to join the program and not quietly swipe yours to earn...

When ordering an item from Sylvania Bakers Delight on Saturday 11 May 2024, I was served by a very delightful staff member named Winter. As I ordered, she observed me applying pressure to stop the bleeding of a cut finger I had injured earlier. She kindly gave me a band-aid and even offered to put it on for me. I would like to commend Winter for her pleasant demeanor and thoughtfulness. She is definitely an asset to Bakers Delight....