Domino's Pizza St Marys — Restaurant in Sydney

I would give ZERO stars if Google Reviews would let me, I feel ONE star doesnt express my extreme disssatisfaction with my experience:

I am truly shocked to read positive reviews for this outlet (and based on this experience in particular - among others) Dominos in general.

I have never in my entire life, come accross an "owner/manager" of any type of shop with less customer service skills. The "owner/manager" I had to deal with over the phone for what should have been a simple issue regarding an order that did not process (yet money has been taken from my bank account) resulted in the manager breaching someone elses privacy by reading me thier address over the phone (having no idea who I was at the time). He also insisted he could not help and directed me to raise the matter further with Fair Trading.

Add to the mix that when we tried to follow up with Dominos head office directly via the feedback form online, the website did not work and refused to let me submit my feedback/complaint (which is not the first time I have had issues with orders failing, coming out incorrect, forms failing to submit etc...).

My advice would be that if you absolutely need to order Pizaa from Dominos to at least use another store, hopefully one that does understand how to deal with a customer when something goes wrong, hopefully won't give your address to some stranger over the phone and that tries to at least live up to the Dominos marketting viewing when something goes wrong as an opportunity to be "hungry to be better" and actually help thier customers (who I would posit pay upwards for $50 on average for a moderate amount of food).

So here I am over 30-45 minutes later, no Pizza, still without my money, and still no suitable response from Dominos head office (apart from the auto-repsonse from thier feedback email address telling me it could take 2 business days to hear back - not get a resolution) or the store themselves. Unlike Dominos who are hungry to dazzle us with promises of doing better and being better - I am just simply hungy, as well as frustrated and...

Domino's Pizza St Marys - Simply Delicious!

I recently ordered from Domino's Pizza in St. Marys, and I must say, it was an absolutely delightful experience! From the ease of ordering to the mouthwatering taste of the pizzas, everything was top-notch.

The online ordering process is incredibly user-friendly, allowing me to customise my pizzas exactly how I like them. The variety of options available is impressive, catering to all taste preferences and dietary needs. Whether you're a fan of classic flavours or adventurous combinations, Domino's has something for everyone.

Now, let's talk about the pizzas! Each bite was a burst of flavour, with perfectly cooked crusts, generous toppings, and just the right amount of cheese. The quality of ingredients is evident, and the pizzas are consistently delicious. I particularly enjoyed the BBQ Meatlovers and the Vegorama – both were absolutely fantastic!

In addition to the amazing pizzas, Domino's St. Marys also offers great value for money. The prices are very reasonable, and there are always fantastic deals and promotions available, making it easy to enjoy a great meal without breaking the bank.

Overall, Domino's Pizza St. Marys delivers on all fronts – from the convenience of ordering to the deliciousness of the food. If you're in the area and craving some top-quality pizza, look no further. I highly recommend Domino's Pizza St. Marys for a satisfying and delightful pizza experience. You won't be...

My husband arrived in store to be to told that our pizzas would be ready in a minute/just coming out. He stood there for the next 20 minutes waiting and had to approach staff to say he was told it would be ready ages ago, the staff member checked and sure enough our order was sitting on the shelf, sweating in the box, and almost completely cold. When this was pointed out to the staff member, he simply couldn't care less. Now we're sitting here starving waiting for our pizza to heat up in the oven at home after paying $41 to not have to cook. We stopped using Dominos and started using a competitor a while ago because of the absolutely consistently shocking customer service at ST Marys store. We decided to give them another go recently, last order was delivery and was good. Previously Ive also stood in store while staff members stood around doing nothing while one person only served at the counter, slowly...while my pizza sat for 15 minutes on the shelf getting cold. Another time,one pizza wasn't made at all/completely missed and forgotten, and the others were out and ready, but I was made to wait and by the time the missing pizza was remade, the other ones were almost completely cold, and ofcourse, the few minutes drive home, they were completely cold.Really...