update 12 September - contacted by the business, see below, with a detailed explanation of what is wrong. I really appreciate a company that listens to feedback and tries to address it. Growing pains will be addressed, so will try again on a Friday night to put it to the test. Johnny, I'd love to take you up on that offer to get the pizza experience a mate raved about; I'll be in touch. Fingers crossed
What a shambles. Friday night the 10th of September, Johnny Gio's of Coogee had a complete ordering meltdown. Orders that should have taken 45 minutes ended up taking about double that. I had placed an order on their website (through eatsapp.com.au) and wasn't given a time for pizza ready. It was only after I paid that the time appeared in the invoice. 55 minutes. Okay, not so bad. 7:15pm I drove to the Coogee Gio's and upon approaching saw a massive queue banked up outside on Coogee Bay road. When I approached the place, the shop was full of people complaining. Some people had been waiting 90 minutes. Staff couldn't cancel orders in the shop, order dockets were backed up and staff were struggling to cope. I finally received my order at 8:15pm (over 110minutes). When I got home, the order was shocking.. everything clumped in one are on the pizza, burnt on the edges. Some people deserted their orders altogether
The manager on duty was rude, didn't address the issue to calm the crowds and a simple tactic would have been to start processing refunds so that people could shop elsewhere. Order dockets were everywhere. It was absolute chaos. I've never seen anything like it. I called Bondi to see if they could help and I got lip service. I'll never ever eat here again (do yourself a favor and support other businesses who get it right) and will do my best to get a refund back for our...
Read moreI recently visited Johnny Gio’s near Coogee Beach, and it’s a must-visit spot for pizza lovers! The location is ideal—just a short walk from the beach, making it a perfect place to grab a bite after a day by the water. The cozy atmosphere has a laid-back vibe, with a mix of locals and beachgoers enjoying the authentic Italian flavors.
I tried their famous Sammy the Butcher pizza, and it’s a dream for meat lovers. Loaded with pepperoni, sausage, ham, and bacon, every bite is packed with savory, smoky goodness. The crust was crispy on the outside and soft inside, while the sauce was rich and perfectly seasoned. It’s definitely a hearty, satisfying choice for anyone who loves non-veg pizzas.
The staff at Johnny Gio’s were friendly and attentive, and the service was quick even during peak hours. But you might have to wait for slightly longer time than week days because it gets too much busy on weekends, so be prepared prepared like that on weekends. They also offer a variety of classic and gourmet pizzas, as well as fresh pasta and sides. Whether you’re dining in or grabbing a takeaway to enjoy on the beach, Johnny Gio’s is the perfect spot for delicious pizza...
Read moreI walked in to Johnny Gio's Coogee last Friday 5th Nov looking forward to a pizza as I have ordered from the Waterloo shop a few times. I went up to the counter and asked the young girl there if I could get an El Diablo with mushrooms. She replied "I don't think so" in response to adding mushrooms. Rather than get into a discussion and because I was annoyed, I told her not to worry about it. I then went outside and logged into the online ordering app. I proceeded to order an El Diablo with mushrooms and anchovies (light on). After waiting about 10 minutes for the order to be confirmed and another 10-15 min cooking I went in and picked up the pizza informing the same girl I was picking up an El Diablo with mushrooms added. She looked a bit embarrassed. Regardless I won't be going there again. Anyhow the pizza - Johnny Gio's is traditional Neapolitan style with really fresh ingredients. Sauce is amazing and the mushrooms a great inclusion if I say so myself. Bread is nice but super floppy and I mean super floppy. As they are generous with toppings it makes...
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