McDonald's Fairfield — Restaurant in Sydney

Last night ordering the $2 Big Mac promotion on 3-11-22 meant there was alot customers flocking in to get in on the special.. McDonald's Fairfield I'm impressed with the way they got through all the orders smoothly, quickly, crowd control & long queues were minimised efficiently with fast service.. Hats off to the staff for managing this effectively & delivering orders in a timely manner.. Who ever was the manager on duty for the $2 Big Mac promotion has great customer & restaurant management skills.. Along with the staff who were rostered on..

Also the bins were not over flowing & tables were cleared after customers, the restaurant looked tidy considering the amount of customer flow.. Now as for the food, the burger, I can't fault the taste, it was hot, fresh & the Big Mac looked decent enough for a photo! Despite, it being reduced in size proportion, as every year the size of their burgers get smaller & smaller...

They also provide thick paper straws, with their drinks instead of plastic, which is all good, if only the straw didn't turn into paper mesh when placed in the drink longer than 10 min.. If you going to use this paper straw, I advise to drink it with in 5 mins or the straw will start to soak up your drink... They need to coat the paper straws with something to stop it from soaking up the liquid..

Update: On the day of the $1 cheese burger promotion 7-11-22, customer service, at front counter was great, restaurant was clean, much quieter today with the customer flow.. All the Kiosk ordering boards had run out of printing paper.. So you had to remember your order number when paying over the counter. However when picking up my order, it was left on top of the counter, & no one had called out my number.. I had waited for about 10 min, when my order was actually ready straight away, but it was just sitting on top of the counter... No one bothered to call out my number, when it was ready..

Now as for my order the classic crispy chicken salad, it had missing the pepitas sachet.. The salad was mainly lettuce in a box with 3 small cherry tomatoes & no cucumbers, with the cut up small pieces of crispy grilled chicken thrown on top.. The crispy chicken tasted nice, but with the missing items from the salad, it felt that the crispy grilled chicken classic salad was incomplete & looked like an order of a side garden salad instead. .. Which is exactly what it consists of, mainly lettuce.. & a few cherry tomatoes.. I swapped the balsamic dressing to an aoili dressing.. Glad I did, as it works well with the crispy chicken.. Would I order it again? Probably not..

The cheese burger had missing pickled cucumbers & onion, that should be well, with in the burger... Very little tomato & mustard sauce but it still looked OK..

The night of the Small Quarter Pounder Meal + Cheese Burger Promotion on the 23-11-22. My burgers had missing mustard sauce & pickles

Additional update: On the 24-11-22 the day of the $3 McChicken Burger Promotion, customer service today was top notch, it was easy, smooth & quick.. You can tell it was probably the same management & staff that was rostered on the 3-11-22 which was the day of the $2 Big Mac Burger promotion. Once again there was a large customer flow into store for the $3 McChicken promotion. Staff at the front counter register presented a calm, happy, organised & pleasant atmosphere. There was very little customer complaints tonight, meaning less people holding up the queue ensuring quick service with a relaxed atmosphere. The tables were clean, restaurant tidy & bins emptied. My McChicken Burger order was made fresh according to preference, served hot & looked how A McChicken Burger should with adequate lettuce, mayo in a fresh bun.

On Maccas 30th b'day.. complimentary Cappucino was great.. Love the Maccas Classic Cookies.. A fave with their McCafe Coffees.. Loved The 'Fillet o Fish' burger, was made hot & fresh as was the fries. The buns were soft & fresh. The burger was the size of a cheese burger but still tasted great & had adequate...

Alright, buckle up because what I'm about to describe is a level of absurdity that should be studied by anthropologists in the future.

I walked into this place hoping for a nice, relaxing ice cream experience. You know, the usual pick a flavor, get handed a cone, maybe spill a little on your shirt, call it a day. But no. What I witnessed was a live performance of “How To Make Soft Serve And Immediately Destroy It.”

So there I am, standing at the counter, when this girl behind it whips up a perfect soft serve cone. We're talking a swirl so beautiful, it could’ve been framed and sold in an art gallery. She calls out a number, waits for about five seconds, and without skipping a beat dumps the cone directly into the trash. Just like that. Gone.

Now, I’m thinking, “Okay, maybe it was a mistake. Maybe she was testing the ‘throwing it away’ part of the job description.” But no. She does it again. And again. Three times. THREE! Like she was the Michelangelo of trash bins.

It was like watching a magician perform a trick, but instead of pulling a rabbit out of a hat, she’s pulling delicious, perfectly good soft serve out of the air and throwing it away like it’s yesterday’s news. "Ta-da! Watch me make your ice cream dreams vanish in 3...2...1!"

I’m sitting there, wondering if I’ve stumbled into an experimental art piece called “The Futility of Desire” or maybe “The Inevitable Loss of Innocence.” Why was she making cones and then actively choosing to ruin them? Was she trying to break some world record for the fastest soft serve-to-trash transfer? Was this a weird test of her arm strength? Was she a secret agent training for missions that involved ice cream destruction?

Now, I get it sometimes things melt quickly. I’m not blind to the laws of physics. But this wasn’t a "Oh no, it's melting!" moment. This was a deliberate, cold hearted soft serve massacre. She wasn’t even looking at the customers. The cones weren’t "out of order." She was just... vibing in a trashy soft serve fantasy land.

Finally, after the third cone was sacrificed to the bin gods, I was handed one. It was fine. It was good. But all I could think about was the graveyard of abandoned ice cream that existed behind that counter. It haunted me. I couldn’t enjoy it fully, knowing that I had seen greatness, only for it to be reduced to a sad little swirl in the trash.

Will I return? Sure. Maybe. But I’m bringing my own cone and a tinfoil hat, just in case I’m caught in the middle of the next ice...

I had an extremely disappointing experience at McDonald's Fairfield due to the deplorable condition of the toiletry in the men's area. The toilet was visibly unsanitized and unclean, with a complete absence of toilet paper, indicating a severe lack of attention to basic hygiene standards. It was evident that the staff couldn't be bothered to check and replenish manual stock, leading to an unacceptable situation for patrons.

Additionally, the bathroom doors were malfunctioning and couldn't lock properly, further compromising privacy and hygiene. The turtle toilet was surprisingly small, causing discomfort during use. To make matters worse, it took an astonishing 30-45 minutes for the staff to assist with providing toilet paper, resembling a situation one might encounter with inadequate facilities for homeless individuals.

In such circumstances, a greater sense of duty of care is crucial, handled with pride and compassion. It is essential for establishments like McDonald's to prioritize the cleanliness and functionality of their restroom facilities, ensuring a positive and respectful experience for all customers.

On a positive note, the food at McDonald's Fairfield was fresh and of good quality. The dining area provided comfortable spacing and a pleasant environment for entertainment, contributing positively to the overall dining experience despite the severe shortcomings in...