They are telling me the burgers are fresh, while I tasted something I can’t describe the meat was off and yet they are so cunning they will tell you it’s like that because it’s just so so fresh !
You got to have some nerves to think people are stupid and all of the sudden you are the smart one!
How do you sleep at night? Ignorance is blessed!!!!
This is the worst McDonald’s in entire Australia . It is ran by incompetent and Lackadaisical rude and careless grubs!
Every time I go there for an order through the drive through they seem to never run out of issues to disappoint me !
Every time the coffee is so cold you might as well ask for an ice coffee, heavens forbid if you tell them to have the coffee warm they would boil the milk so much you won’t be able to drink it in half an hour without burning ur mouth!
Now that’s just for the coffee, sometimes they say we got donuts then they change their mind and say not.
God forbid if you ask for bacon in there, You see all the employees are ......and if you ask for bacon ur an infidel so they give you some bad bad bacon to teach you a new lesson now. Don’t go there they will destroy you. The mental and customer service abuse will affect you for a long time to come, the psychological lackadaisical game they play there with you is jussomething that makes you wonder, is there really such a thing as management in there?
I travel 20 minutes east to find a McDonald’s in a better area, because the ones in Roselands and nearby areas are just nightmarish.
It’s the worst McDonald’s in Australia, the employees are always sorry and they is always something wrong with everything...
Respect yourself and avoids this venue at all costs, make this venue go out of business so they might...
Read moreI visited the drive through tonight at 8:25pm. When I go to pay the young girl was finishing her shift. She alerted her manger that she was finished. She took her headpiece off and goes to give the change and she said “ sorry about the change, I’m going to have to short change you I don’t have enough change” I said to her she needs to alert her manger that she’s run out of change and not suppose to tell us your going to give us less money. She goes to find someone no one came proceeded to next window where I asked to speak to the manager. The crew manager said she’s gone to get him to get the change in a very condescending tone. I said to her the poor girl ran out of change. Also is finishing up her shift. She should be telling customers to accept less change because she doesn’t have any it’s the principal of it. I explained to her this happened last time as well with another staff member. I proceeded to tell her I work at a bank if a customer wants to take out $1000 and I only have $950 do I tell them Bad luck…. I told her she needs to ensure the girl has sufficient change and it’s un acceptable to make us accept less change. I raised this because it’s happening a lot. I wasn’t even given my correct change actually $4.35 short so two apple pies cost me $9.35. All she could say was sorry. If you can’t give me my change offer me another Apple pies or a cheese burger. Or is that not allowed only to rip off customers. This needs to be addressed and sorted. Now if it was busy I can appreciate under pressure but it was quiet. I’m appalled in how poorly trained they are. The young girl looked new and looked frazeled I dont think she knows Nate needs to...
Read moreAh, McDonald's — the golden arches, the fries, the... perilous toilet experience?
Let me set the scene. I ducked into the men’s bathroom for what I assumed would be a quick pit stop. The lighting, however, had other plans. The bulb over the cubicle offered about as much illumination as a dying firefly in a shoebox. But I’m a resilient soul. I forged ahead.
Now, here’s where the real drama begins. Due to the moody, film-noir-style lighting, I failed to notice that the toilet seat was broken. I sat, committed... and WHAM! The seat pinched the side of my leg like an angry crab. A lesser man would’ve tapped out. Not me. I steeled myself and figured I’d just get on with the job.
But alas, the cubicle door had a rebellious streak too. Wouldn’t lock. Not even a gentle jiggle or polite whisper could convince it to behave. Just as I reached the point of no return — trousers down, dignity already wounded — an older gentleman gave the door a confident shove.
"Occupied!" I yelped. Still, the door kept jiggling. "Sorry, mate, just trying to..." "Still in here!" He paused... then tried again. Like it was a secret knock and I’d let him in for a toilet tea party.
Look, I survived. Barely. But I left that cubicle with a bruised leg and a stronger sense of personal boundaries.
If McDonald's wants to level up the customer experience, may I suggest:
A functioning light bulb.
A toilet seat that doesn’t double as a bear trap.
A door that knows what it means to lock.
Until then, consider the men’s toilet less of a convenience and more of a live-action...
Read more