I visited the drive through tonight at 8:25pm. When I go to pay the young girl was finishing her shift. She alerted her manger that she was finished. She took her headpiece off and goes to give the change and she said “ sorry about the change, I’m going to have to short change you I don’t have enough change” I said to her she needs to alert her manger that she’s run out of change and not suppose to tell us your going to give us less money. She goes to find someone no one came proceeded to next window where I asked to speak to the manager. The crew manager said she’s gone to get him to get the change in a very condescending tone. I said to her the poor girl ran out of change. Also is finishing up her shift. She should be telling customers to accept less change because she doesn’t have any it’s the principal of it. I explained to her this happened last time as well with another staff member. I proceeded to tell her I work at a bank if a customer wants to take out $1000 and I only have $950 do I tell them Bad luck…. I told her she needs to ensure the girl has sufficient change and it’s un acceptable to make us accept less change. I raised this because it’s happening a lot. I wasn’t even given my correct change actually $4.35 short so two apple pies cost me $9.35. All she could say was sorry. If you can’t give me my change offer me another Apple pies or a cheese burger. Or is that not allowed only to rip off customers. This needs to be addressed and sorted. Now if it was busy I can appreciate under pressure but it was quiet. I’m appalled in how poorly trained they are. The young girl looked new and looked frazeled I dont think she knows Nate needs to order change.