Pizza Hut — Restaurant in Sydney

I’m very unsatisfied and upset with my order I don’t think this is acceptable first of all we waited about a hour for the food to arrive mind u I live down the road from them literally not even a 5 minute drive away all tho the delivery man was very nice and was doing a good job the pizza was mediocre and honestly Pizza Hut has lost its hype and honestly I don’t feel it’s fair to charge a extra $1 to make the lava cake part of the sides but the lava cake is literally smaller than my palm and came cold and don’t even get me started on the chips it was the worst part they came soggy and cold and tasted like it was thrown straight from a frozen bag of chips that defrosted and just put in the box without cooking your chips went straight from the first bite into the bin it’s not fit for human consumption honestly and on top of that I was gonna call to leave my feed back and to explain how I’m unsatisfied but they don’t even answer the store phone!! I called 3 times while my order was being prepared coz I was unable to track my order coz the order code I was given was invalid for some reason and I called twice to discuss my order I understand if you guys are busy but come on ur literally Pizza Hut Do...

Friday 13th December, 2024

Ordered thin and crispy creamy chicken And saw on the menu beetroot sauce chicken wings.

creamy chicken pizza was too dry. chicken wings beetroot sauce DID NOT TASTE LIKE BEETROOT AT ALL. It had this tangy and spicy flavour, but at the same time it just tastes like sweet buffalo sauce or sweetened BBQ sauce.

Tells me why they come up with beetroot sauce when they can't tell the difference in flavour.

Chicken wings with no sauce is still the best chicken wings in my opinion and as long as it's not dripping oil or being so greasy, then that's a bonus.

Can't believe I wasted $40 over a crappy meal. Should've gone elsewhere.

NOTE: This is coming from someone with chef and kitchen hand experience.

If you don't accept my opinion I'll prove my point and I can just go in there and make a better quality, even though it's a fast food franchise doesn't mean you have to make paying...

I’ve noticed the past 5months that moorebank Pizza Hut is really poorly made and my order is always wrong always without a doubt also on top of that I still give them the benefit of the doubt again today same thing they forgot the cheese on a pizza like cheese on a pizza I can’t deal honestly the staff are nice face to face but over the phone if you complain they are smart anyway it happened to my brother last week also they made a thin instead of pan with what my brother originally ordered and 3weeks ago I had to return 2pizzas only for them to make it wrong again and finally got it right on the 3rd attempt and it was still sloppy I don’t know if they don’t read the order correctly or if they don’t write down the order correctly but they bypass what we order or say and theres no effort it’s just ingredients chucked on the pizza without care either way...