Plunge 46 — Restaurant in Sydney

Firstly, I have chosen one star because it's not possible to choose no stars.

We ordered take away for pick up at 11.30am. Upon arriving I was told they just needed to make the juices which was all very reasonable. It was ready a few mins after that (I could see the take away bags and juices all sitting on the front table). However, no one handed me the order so I assumed it was another order and not mine. 20 mins later, the same person approached me and asked what I was waiting for. They were apologetic immediately and handed me what had been sitting on their table for 20 mins!! It took me another 10 mins to drive home so needless to say the food was horrible as it was barely warm, chips soggy etc. after having been in packaging for half an hour.

On Mother's Day, we decided to give them a 2nd chance and ordered there again in the hope that the experience and food would be better (especially if it wasn't trapped in cardboard containers for half an hour!) No issues on pickup this time but the 2 x corn fritters (for the two mums!) we ordered were so burnt they were not edible, see photos. We rang and they offered to replace them which meant I needed to waste at least another 20-25 mins driving back and forth while both mums had to sit around watching others eat their meals. Upon arriving, I received the most insincere apology when I asked how they could serve this to their customers. The response I received was 'it's Mother's Day, we're busy', to which I responded 'that's not really an acceptable reason'. I then rudely received the comment 'it's gonna have to be'.

Needless to say, we won't be going back here and hope others don't either so they don't have the experience the same poor food and service. For those who decide to go anyway, please try not to go on a 'busy' day because apparently to them that's an acceptable reason to serve...

Very average experience... We had the Shakshouka and the big breakfast, both of which were overpriced and unimpressive. I'm not one to leave another polarizing review, but this time it's warranted- There is no mention of nuts in the shakshouka description, however it came out with dukkah all through it. One of us being allergic to all nuts asked the waiter to confirm that it did have nuts - he came back from the kitchen saying "nope, the kitchen said no nuts". There was lots of nuts in it. He went and checked again, and came back saying actually yes there are nuts. So we were offered another meal at a 'cheaper price' - this meant they were going to charge us for the shakshouka that would have brought on anaphylaxis and ALSO for the other meal! To be fair the manager did after agree not to charge for the first meal... but I mean come on, that's ridiculous. We both work in hospitality and have done for years and that is not how you look after customers, especially when there are allergies involved. Big brekky was fine, not bad but nothing special. Definitely not worth $19. We also both ended up with very queasy stomachs when we got home. $45 in the end with a coffee each.

You're better off giving your business to Goblin on the other side of...

When I moved to Summer Hill back in March, I spent the first couple of weeks commuting to work via the light rail. I switched to commuting by train just so I could start my day with a coffee from Plunge No.46, which is super-close to the railway station.

Plunge uses Coffee Alchemy beans and the consistency of each cup does justice to the quality of the roast. They also do a delicious hybrid of a Portuguese tart and custard tart, if you're looking for a pastry to complement your coffee.

This review would not be complete without noting the friendliness of the staff. You can tell these folks genuinely love coming to work; their pleasant demeanours remain intact even when the place is jam-packed with customers. A lot of people think there's tight competition between Summer Hill's cafes, but I think Plunge No.46 is streets ahead of its contemporaries. Do check 'em out when you are...