Careless and unprofessional. Summer Hill RR is FAR more competent than this Ermington branch.

Went there at night and was the only one waiting to be served. Despite all five of the young ladies staring at me twice while on duty, received NO assurance I would be served soon. Waited almost five minutes until one of them came and took my order. Before that, I had a good long time to observe the kitchen. The floor was visibly wet and it was only around 7pm. Strange, as I've been to other RRs and never saw such a wet floor. I wondered if it was safe for them. When my food was done I immediately asked for the reciept and was told it would take an additional 5 minutes to process and that the manager would have to be called.

For a receipt. What was the occasion? Sure, I can await.

The staff looked unenthusiastic at such a normal request. A few minutes (not five more like 2) later my receipt came - no thank you or apology. I actually waited MUCH longer to be served.

Upon arriving home I noticed they had also severely skimped on the box of large chips. Check out the included photo. I was to recieve a large chips, not an effing half portion🤬!

RR Ermington you fail on so many fronts it's like watching bad comedy. I strongly suggest you observe your branch at summer Hill - much more efficient. If RR Ermington was my first experience with RR I'd be sworn off the entire franchise for life.