Went there for dinner on Feb 5, 2023. Since the house rule said they'll only hold our reservation for 10 minutes if we're late. So it was a bit stressed driving to get there, even just for a little Sunday traffic jam or red light ahead. Throughout the period of my entire dinner, their dinning area was, at it's best 30% full as observed. So this 10 minutes rule could be just vanity. Upon arrival, the front door is blocked & there's no clear sign "thru where to get to the side door", & there're water dripping down the corridor leading to the side door (so don't wear your Sunday best). It was fun to solve the puzzle anyway. Upon sitting down (we're the only customer there at the time), we found the background music was way too loud to be comfortable (didn't have my noise meter with me but my guts feeling was it could be over 90db), more like sitting next to the loud speaker of a rock concert. Need not to say even the waitress was struggling to take our order (can't help feeling sorry for her who has to endure gross negligence to OHS). We did ask the waitress to tune down the volume & she did "touched" the dial nonetheless the volume didn't change. So we ended up wearing hearing protective earplugs the entire dinner. & my wife was once angry with me becoz I was shouting to her. Counting my blessing, the food tasted good in general (a bit on the salty side) yet the potion is very small & pricy. I personally would highly recommend the "Hot Pot" & it is a good place for the ladies. But if you're a big eater, my recommendation is "stay away or bring a deep pocket". As for me ... I won't eat there ever again. PS. forgot to mention, kinda difficult to find a street parking spot. Be prepared to walk. PS 2 : reply to the owner's reply - thank you for your reply and you have a very affirmative attitude ... you could only see the positive side of things & ignored everything else. Which ... in turn, explained a lot of my questions re why you do what you do.