ShotLab Espresso — Restaurant in Sydney

Very disappointing service! Ordered an avocado and coffee via ubereats... I tried calling the number, was told to message and then was hung up on! Messaged my concerns how I paid $14 for avocado when all they gave me was a small piece of bread with sliced avo, no cheese, no marinade, no onion... then when the chef rang back trying to fix it... his excuse was he didn't know the menu! Who employs someone who doesn't read the menu they're cooking?! After offering to make me a new order etc., I just didn't want it... the chef was rude telling me he was super busy, didn't have time to talk cause of the orders he had waiting and then claiming I was yelling (no I wasn't)... very unhappy with the rude service all over - won't be ordering here again and it's a shame cause I order here a bit. Would not recommend if you want avocado toast! Not worth the silly price they charge! Other cafes are better...

I come to shotlab almost every single week for their amazing açai bowls (the best on the Northern Beaches). Truly, the açai that shotlab offers is so authentic and delicious, I can never get enough. The granola with the bowls is amazing (not cheap and nasty) as well as the fresh blueberries, banana and strawberries that come with it. Everything about their açai bowl I just love 10/10. The staff are very friendly too and upbeat. Great place to also sit and...

I went to this place to order something for the first time. The woman at the register who was taking my order wasn't friendly or welcoming not even smiling. She didn't confirm my order by repeating it back to me. She didn't listen properly and made a mistake with my order. Instead of taking responsibility for the error, she blamed me. Definitely not...